Jose Villanueva | Page 2

I wish more dealerships had sales ppl like Jose, since the time I got out of my car, he didn’t pressure me and showed me exactly what I wanted to do. He didn’t try to sway me to another car. Showed me wha the time I got out of my car, he didn’t pressure me and showed me exactly what I wanted to do. He didn’t try to sway me to another car. Showed me what I came to see and told me everything about the jeep Willy’s 4xe. His demeanor and personality is why I would come back or send someone else to purchase a vehicle at SL Jeep. If I’m the hiring mngr, I would hire more ppl like Jose. He made my car buying experience very at ease. Jose, is awesome!! More

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The team was very thorough and took care of our needs. Would definitely recommend them. Would definitely recommend them. More

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I organised to have it delivered but no one ever updated me as to when it would be delivered. A few days after organising the delivery I got a call saying they were going to be at the house in half and hour me as to when it would be delivered. A few days after organising the delivery I got a call saying they were going to be at the house in half and hour!!!...Luckily I was only half and hour away from the house at the time and could work it into my schedule to meet them. The truck came with the rear lights faulty..they do not work except for the running lights and reverse lights. No brake lights, no turn signal lights. I asked for the locking wheel nuts to not be included but they charged me for them anyway and only installed two out of four. I asked that the Stargard be removed as it is a useless tool.they said they would not remove it....you get vehicle tracking in uconnect, why would you pay for it twice..total scam and a complete overpriced ripoff fraud. When I received it and tried to get the Stargard registered Stargard said it was disconnected and would have to be returned to the dealership for activation. So, fraud. The dealership is a 16 hour round trip. Not happening. I could not understand one single voice message that Villanueva left..he was completely incomprehensible due to mumbling. When I contacted him via email about they Stargard fraud I got no reply. The truck came with no owners manual. I have no use for a 300 page digital version that I have to look at on a 4 inch phone on the road or in an emergency. The price ended up not being the price..there was a hidden rebate in there of $6000 so It was NOT available to everyone and should not have been advertised as the price. The invoice they gave me DID NOT stipulate how the rebate was not paid and hence DMV wanted to charge me taxes twice because the invoice was wrong. So, all in all one of the most miserable dealership experiences I have ever had, and this is my 4th Ram truck. More

by WOODWORKBYNIGELSMITH Verified Customer Verified Customer

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Jose and everyone did a great job making making the deal straight forward sticking to OTD number and a great finance rate. Much appreciated to not have to go though the whole "we'll make the payment work fo straight forward sticking to OTD number and a great finance rate. Much appreciated to not have to go though the whole "we'll make the payment work for you" More

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It was a wonderful purchase experience got in got out with my car. Love it great deal highly recommend you buying a vehicle here and I’m in the business. with my car. Love it great deal highly recommend you buying a vehicle here and I’m in the business. More

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Pleasure working with Amanda, Walter, and Vanessa. Amanda made the experience calm and no pressure. If you need a great deal and delivery they will take care of you. Vanessa handled the paperwork grea Amanda made the experience calm and no pressure. If you need a great deal and delivery they will take care of you. Vanessa handled the paperwork great with me and Walter and Amanda made sure I understood everything there could be More

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We had an excellent experience purchasing a 2023 Chrysler Pacifica Hybrid from San Leandro Chrysler Dodge Jeep Ram. Jose, Walter, and Edmund were very efficient and helpful. Even when there was an issue with Pacifica Hybrid from San Leandro Chrysler Dodge Jeep Ram. Jose, Walter, and Edmund were very efficient and helpful. Even when there was an issue with one of the key fobs, they did a great job addressing it and getting a replacement ordered for us. More

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It was my please to work with Angel at the dealership. He makes the process super smooth and easy Upto closing. He is super friendly and help me so much. Thank you so much Angel and delarahip. He makes the process super smooth and easy Upto closing. He is super friendly and help me so much. Thank you so much Angel and delarahip. More

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This dealership is worth the visit! Had so many vehicles to begin with and the service was excellent! Jose was the best! He made the process so easy and had so much patience! He was so Had so many vehicles to begin with and the service was excellent! Jose was the best! He made the process so easy and had so much patience! He was so good we ended up purchasing 2 vehicles with him! I would definitely recommend it to family and friends! And also can’t forget about Adrian who helped us financed both vehicles. Felt bad because we kept them both late working but they both had positive attitudes! Thank you both! We both love our Jeep Grand Cherokee and our Dodge Durango! More

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I will never go anywhere else but this dealership! !! Exceeded my expectations! Everyone was super helpful and made every step of the way easy!!! Made the impossible, POSSIBLE! !! Exceeded my expectations! Everyone was super helpful and made every step of the way easy!!! Made the impossible, POSSIBLE! More

by Alice Taimani Verified Customer Verified Customer

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