

221 Reviews
Write a ReviewDealership Experience
2 yrs
Industry Experience
10 yrs, 10 mos
Languages Spoken
English
Spanish
221 Reviews of Jose Teran
March 29, 2025
Excellent service! Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service de Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service department ask for Ainsley Roark, she is the best and will get you in and out. More
Other Employees Tagged: Ainsley Roark, Lee Velazquez
March 22, 2025
Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Daniel Wood, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
March 04, 2025
The people and the service at Big Star Cadillac are awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I was able to relax and watch a big screen TV, while I waited. However, the wait was short; I was surprised that my car was finished so soon. They also washed it! I can say that I’m now hooked on Cadillacs. My car is beautiful, sporty, and rides smoothly; so much so that it seems to almost drive itself. I love it! More
Other Employees Tagged: Daisy Gutierrez, LeAnna Kerr
February 15, 2025
Service department always ensures you are well taken care of. Appointments are easy either online or over the phone. of. Appointments are easy either online or over the phone. More
Other Employees Tagged: Angela Davis, Ainsley Roark
January 31, 2025
Ainsley made sure I knew the status of my vehicle every step of the way. Great service! step of the way. Great service! More
Other Employees Tagged: Ainsley Roark, Daniel Wood
January 31, 2025
I did not have much interaction with him. Did you take away text notifications? I didn't receive them. Did you take away text notifications? I didn't receive them. More
Other Employees Tagged: Keith Mujica


