Jose Teran

Staff is from my eligible to help with issues and service. Bobby is great at keeping me informed in a timely manner of what’s going on with my vehicle. service. Bobby is great at keeping me informed in a timely manner of what’s going on with my vehicle. More

by sweetdh2003 Verified Customer Verified Customer

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Great service nice people good company to work for you and your family members will be very happy to meet them and your family members will be very happy to meet them More

by C.CASH619 Verified Customer Verified Customer

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True to their word as far as service goes. Trouble free. My vast was in and out. Concierge service is a big plus. Trouble free. My vast was in and out. Concierge service is a big plus. More

by PIXIEMCKINNEY Verified Customer Verified Customer

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Awesome service! ! Will be bringing my Cadillac back if needed but hopefully it will not be needed, lol ! Will be bringing my Cadillac back if needed but hopefully it will not be needed, lol More

by veronica.agerton Verified Customer Verified Customer

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Was Not very impressed with this Dealership The dealers I bought my car from tried to take advantage of me By up charging me and penalizing me for not using their finance department I had to go up ther I bought my car from tried to take advantage of me By up charging me and penalizing me for not using their finance department I had to go up there three times to finish & finalize paperwork! Had my car in the service department twice problems were never addressed or resolved! The dealership needs serious help even the service department seem put out And wanted to complain to me about the dealership! Maybe it needs new leadership or management in service department! WILL NOT BE RETURNING THERE IS NO HELP TO BE FOUND THERE!!! More

by TOMHEARRING Verified Customer Verified Customer

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I had an excellent experience with this dealership. From start to finish, everything was smooth, professional, and stress-free. Jose Teran who helped me was great. From start to finish, everything was smooth, professional, and stress-free. Jose Teran who helped me was great. More

by fairyllen Verified Customer Verified Customer

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Quality It's was professionally, courtesy service. Loaner car services were appreciated greatly. Quality experience all around Loaner car services were appreciated greatly. Quality experience all around More

by DSCOTT20 Verified Customer Verified Customer

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Jose was the service writer that listened to what I had to say and did what I asked. He set up a ride to work for me and was. Dry polite and appreciative. Big Star Cadillac is a good dealership! to say and did what I asked. He set up a ride to work for me and was. Dry polite and appreciative. Big Star Cadillac is a good dealership! More

by mikeludeke Verified Customer Verified Customer

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My experience is always pleasant and soon with Jose. He provides exceptional service every single time I bring in my car. He provides exceptional service every single time I bring in my car. More

by LaR Verified Customer Verified Customer

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Jose is always quick and efficient with helping me and the best around ! Thanks Jose the best around ! Thanks Jose More

by Kbelle2007 Verified Customer Verified Customer

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