Jose Teran

Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More

by Minorbap Verified Customer Verified Customer

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Time for warrant reprogram took 30 minutes but reticle sat 3hrs and 45min to before work was done sat 3hrs and 45min to before work was done More

by CLOPEZ195261 Verified Customer Verified Customer

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Bobby Miller and Big Star Cadillac have been great communicating and a quick turn around. Thank you communicating and a quick turn around. Thank you More

by sweetdh2003 Verified Customer Verified Customer

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Mr Jose Teran was very helpful in both of my visits. He arranged for a driver to my home and pickup during both visits. He understood reason for my visits and delivered excellent service. I would apprec He arranged for a driver to my home and pickup during both visits. He understood reason for my visits and delivered excellent service. I would appreciate him being assigned to all my visit. Dealership was very clean and all employees courtesy was appreciated. More

by HBANDDKPOWELL Verified Customer Verified Customer

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It's always a pleasure whenever I visit Big Star Cadillac. They have exceptional staff that goes over and beyond to take care of their customers. Lisa A. still makes sure she greets me with her warm Cadillac. They have exceptional staff that goes over and beyond to take care of their customers. Lisa A. still makes sure she greets me with her warm smile; while reassuring me that the Service team will adequately take care of me. Ainsley is my preferred Service Person, because she is so knowledgeable about what's going on with my car. Jose exhibits excellent customer service as well. Big Star has top notch personnel. More

by Ms. Kleo Verified Customer Verified Customer

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The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More

by ZENOFAMILY713 Verified Customer Verified Customer

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Good service and excellent customer service. No complaints and have recommended several friends about the dealership. Thank you for everthing. No complaints and have recommended several friends about the dealership. Thank you for everthing. More

by LDFIAH Verified Customer Verified Customer

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I always have a good experience, but this last time I asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noti asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noticed they didn’t reset my oil. More

by jnbrimac Verified Customer Verified Customer

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Just do not believe they have corrected my problem after two attempts or tried to show me they have two attempts or tried to show me they have More

by CC1029 Verified Customer Verified Customer

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Excellent service! Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service de Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service department ask for Ainsley Roark, she is the best and will get you in and out. More

by Dustin Hamaker Verified Customer Verified Customer

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