Jorgo Ndina | Page 6

Heiser was recommended to us by a friend who recently purchased a SUV there. Excellent service from the moment we walked through the door to to moment we left with our new to us car purchased a SUV there. Excellent service from the moment we walked through the door to to moment we left with our new to us car More

by dmurel Verified Customer Verified Customer

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The service department is terrible. I had an appointment for an oil change. I pulled in. There was a lady ahead of me waiting. We talked for about 20 minutes. No one said anything to u I had an appointment for an oil change. I pulled in. There was a lady ahead of me waiting. We talked for about 20 minutes. No one said anything to us. Finally someone took the lady then you would think I’m next. Someone pulled in behind me just after the lady was taken. The person comes out and takes the person behind me instead of me. I’m standing there like a fool. I finally went in and said what do I have to do or what am I supposed to do 30 minutes? I realize it’s busy someone could’ve come out and said we’re busy we’re sorry That never happened I was finally taken care of but 30 to 35 minutes of standing there like a fool is ridiculous. The next time I had a schedule oil change I get there they take the vehicle. 2 1/2 hours later I finally got a call that your vehicle is done. That is unacceptable to me. Someone should have called me or text me at home that we are running an hour and a half to two behind. I needed a tire rotation. My vehicle was under warranty. I would not take it there. I took it somewhere else and paid for it. That’s how bad the service is at Heiser. Trying to get the correct bio figure on my lease vehicle was another tremendous obstacle. This is not rocket science it should be easy and quick, not at Heiser though. More

by RWOVERLAND Verified Customer Verified Customer

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Jason was great all along. I purchased my 2016 Highlander from him do was glad he was still at Heiser when I wanted to get another vehicle. He kept in touch regarding my orde I purchased my 2016 Highlander from him do was glad he was still at Heiser when I wanted to get another vehicle. He kept in touch regarding my order as much as he knew. He was out of town when my vehicle arrived so I had a number of others helping me to get my car ready. More

by mpkliber Verified Customer Verified Customer

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We want to thank Manny for all his help and understanding, working with us to find our right car. We would recommend. We also want to thank Jorgo for making all the paperwork go smoothly, expla understanding, working with us to find our right car. We would recommend. We also want to thank Jorgo for making all the paperwork go smoothly, explaining everything well, and being patient with our kids. More

by jonathan.luetke Verified Customer Verified Customer

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Excellent dealership! I worked with AL and Jakub and they are very patient and pleasant to work with. I was an out of state purchase and they made the transaction seamless I worked with AL and Jakub and they are very patient and pleasant to work with. I was an out of state purchase and they made the transaction seamless and painless. Would definitely recommend! More

by danielleholland37 Verified Customer Verified Customer

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pleasant experience, sales and finance team that i worked with was great. good selection of vehicles and competitively priced. with was great. good selection of vehicles and competitively priced. More

by datives.mixture.1e Verified Customer Verified Customer

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Thank you for helping me select and purchase my car! I had a great experience at Heiser and recommend you to others. I had a great experience at Heiser and recommend you to others. More

by nadinekozak Verified Customer Verified Customer

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Very relaxed environment, no pressure Managers had excellent demeanor Sales representative Darrin was very professional and extremely knowledgeable on Toyota product Great experience!!! excellent demeanor Sales representative Darrin was very professional and extremely knowledgeable on Toyota product Great experience!!! More

by davids18 Verified Customer Verified Customer

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After buying a new minivan 12 years ago from Heiser Toyota and working with Al Hussain, we returned to by a used truck. Al is wonderful to work with! He loves what he does and wants his customers to be Toyota and working with Al Hussain, we returned to by a used truck. Al is wonderful to work with! He loves what he does and wants his customers to be happy too. Al is not pushy, takes time to answer questions and treated us like we were friends. He stayed late to work with us and provided answers to all our questions. At delivery time, Al made sure our vehicle was clean and all our concerns before purchasing were addressed. Hi energy and smile are one of a kind. Shout out to Finance Manager, Jorgo Ndina too for helping with fair pricing and all the paperwork during a very busy Monday For anyone in need of a new or used vehicle, we would recommend you visit Heiser Toyota and ask for Al. More

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Everything was made very effortlessly I would definitely highly recommend! If I could give more than 5 ⭐️s I would highly recommend! If I could give more than 5 ⭐️s I would More

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