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Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 15

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Jon Murphy

October 19, 2024

Dealership Rating
Employee Rating

Appt. was easy to schedule. Service was done promptly and service advisor answered all questions More

by kathleenrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Nissan of Elk Grove responded

Kathleen, Thank you for the 5-star review! We are glad you had a seamless and efficient visit to our service department. We look forward to the next time we can assist you!

October 18, 2024

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Employee Rating

Great customer service and very knowledgeable staff. Was received with great care and all my questions were answered. More

by BrenP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Stahl

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Oct 18, 2024

Nissan of Elk Grove responded

Thank you for the kind words! Nothing makes us happier than knowing our team members took such amazing care of you during your time with us. We appreciate your business and wish you many happy miles!

October 10, 2024

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Employee Rating

Dropped car off with a questionable free oil change service but my service guy was very helpful and resolved the issue, grateful for his help More

by reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2024

Nissan of Elk Grove responded

Thank you for the 5-star review! We are glad to hear that your service advisor was great help during your complimentary first oil change. We look forward to the next time we can assist you!

August 26, 2024

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Employee Rating

Everything was good good but the waiting time was longer than they said, otherwise good and I satisfied with service More

by Mohammad wahidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton , Kenny Tsui

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Aug 27, 2024

Nissan of Elk Grove responded

Mohammed, Thank you for taking the time to share your positive service experience with our team. We apologize for the longer-than-anticipated wait time. We have sent this to our management team to see how we can improve wait times and communication on when services will be completed. We look forward to getting to 5-stars next time.

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