Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
763 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

19 yrs, 4 mos

4.9

763 Reviews

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763 Reviews of Jon Lacey

September 25, 2025

Dealership Rating
Employee Rating

A great organization from sales to the service depts. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. More

by 63LGMK
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2025

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Colonial was very professional, courteous and transparent with the process, timing and communication of my entire experience. More

by mgauld21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

September 19, 2025

Dealership Rating
Employee Rating

Jon and Billy were extremely helpful and professional with their service. I am more than happy with my experience. More

by RODRIGOMMHW2009
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2025

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I found the entire experience very easy and the work done as promised. Friendly and pleasant to deal with. Also, the Uber to get me was a nice end of service. More

by jmon92960
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

September 18, 2025

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Good service and nice person here I like here and will come again. Car is good and people here nice too, that make you feel happy More

by linhuaxiu01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

September 12, 2025

Dealership Rating
Employee Rating

The dealership has really friendly and helpful service staff. Maintenance is done very quickly. Thanks! More

by matt.strandberg
Service Price Transparency
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Recommend Dealer
Yes

September 11, 2025

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In my decades of car ownership, Colonial VW is the first dealership that I can recommend to others without hesitation. From purchase through 6 years of servicing our Arteon, they have been a pleasure to wor More

by Microbuster
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin, Brendan Gallagher

September 09, 2025

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Employee Rating

Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d More

by scousevet
Service Price Transparency
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Recommend Dealer
Yes

September 05, 2025

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Employee Rating

Pierre was great made for a smooth and truthful transaction when I came in for my lease, would recommend 100% !! More

by juanpee24
Sales Price Transparency
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Recommend Dealer
Yes

August 31, 2025

Dealership Rating
Employee Rating

Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More

by PEI
Service Price Transparency
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Recommend Dealer
Yes
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