Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough
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Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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5.0
695 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

18 yrs, 9 mos

5.0

695 Reviews

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695 Reviews of Jon Lacey

January 31, 2025

Dealership Rating
Employee Rating

Always please with the service I receive at Colonial. Jonathan in the service dept is a great representative for your company. I'm sure the other employees are wonderful as well, but he is the point of More

by SEWELLMT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

The folks in the service department were responsive and accommodating. Great experience for the entire process More

by matthew.pedone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

January 29, 2025

Dealership Rating
Employee Rating

This is the best team at WV. Kevin made my experience special, Marc found exactly what I wanted and in the part and service department Billy will always have your back with safet More

by jennifernakhailicsw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 29, 2025

Dealership Rating
Employee Rating

Very easy process. I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! More

by Dobey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 28, 2025

Dealership Rating
Employee Rating

They do what needs to done and can give me rides to/from home. I’ve never had a problem with their work ir attitude. More

by JAIGLUCK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon

January 27, 2025

Dealership Rating
Employee Rating

Excellent service. They were efficient and communicated well throughout the process. I have had my vehicle serviced at other dealers and Westboro is by far the best loc More

by nate120
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

January 25, 2025

Dealership Rating
Employee Rating

Though I now live 1:40 minutes away the level of service and trust I’ve built with Bill McGrath and his team continues to make the trip worthwhile. More

by JEFF
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 24, 2025

Dealership Rating
Employee Rating

We've been customers for 13 years and we still come back. That is an indication of how exceptional this service team is. More

by SUSAN_DAVIDSON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 24, 2025

Dealership Rating
Employee Rating

Professional, timely, good follow through. Thanks Bill and Billy. You guys are the best ever. More

by NancyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin , Billy, service manager

January 22, 2025

Dealership Rating
Employee Rating

Dealership and service department were great, but VW corporate needs to stop being idiots and respect dealership hours when offering booking hours for customers. Created an entirely unnecessary situatio More

by SMIKHAEL93
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

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