Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough
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Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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5.0
718 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

19 yrs

5.0

718 Reviews

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718 Reviews of Jon Lacey

May 06, 2025

Dealership Rating
Employee Rating

I left another VW dealership because of over charge and customer service, since I switched to Colonial it's been great! Even though I didn't but my car from them they treat me like I did. I would have bo More

by kmfourn
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2025

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Courteous service people, very responsive to questions and required maintenance. Ride service people were very accommodating More

by Dlaursen
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Recommend Dealer
Yes

May 03, 2025

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Excellent experience. Jon at the desk was professional and friendly. Shuttle to/from work was easy and work done as planned. More

by CHADREY
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Recommend Dealer
Yes

April 29, 2025

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The service was great, everything was on time, the updates were excellent, no issues at all. More

by jgrim
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

April 28, 2025

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If you want great quality work and top notch service the only place to go is colonial in westborough More

by Wales
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Recommend Dealer
Yes

April 25, 2025

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The service staff was professional and courteous. My vehicle was in for a couple of recalls and they had it finished within 24 hours and even offered to wash it. More

by wyskscott
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Recommend Dealer
Yes

April 25, 2025

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Pleased very much, with significant repair work performed the car was ready when I was told it would be. Washed and clean. More

by cwrice
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath

April 23, 2025

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Absolutely wonderful experience. Amir is fantastic. Everyone who spoke with me was helpful and kind. More

by ABIGAILBLACKBURN
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin, Aamir Iqbal , I dont know the manager's name, but he was so supportive. I am going through a divorce, and he helped me learn more about building my credit.

April 07, 2025

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Great customer service explained everything what time was not long was informed via text while I was waiting Excellent experience!!! More

by mirvat0
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

March 27, 2025

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The process was quick and easy and I was in and out in the two hours. They said it would take. More

by mbkindred
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Recommend Dealer
Yes
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