Jon Lacey

They are great! Friendly staff and great-efficient work make it the place to be. Friendly staff and great-efficient work make it the place to be. More

by RANDY_JIMENEZ93 Verified Customer Verified Customer

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The service was fine, the repair seems fine. The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and pro The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and provided a ride home. More

by PZMST Verified Customer Verified Customer

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The service advisor was courteous and professional. The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from home. More

by Shailesh Verified Customer Verified Customer

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Billly and John are always top notch! I was going to buy a different car this time but I kne w I would never have such great service anywhere else! I was going to buy a different car this time but I kne w I would never have such great service anywhere else! More

by WENDYLEEAUSTIN Verified Customer Verified Customer

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Service pro was friendly and the work was done promptly as promised. I would recommend this service department. as promised. I would recommend this service department. More

by ezaheer Verified Customer Verified Customer

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This is the absolute BEST VW Service Department in all of New England hands down... no contest! New England hands down... no contest! More

by Kimenjo Verified Customer Verified Customer

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Once I reached contact Jon, Kevin, and the team have been a great help and reassured me with frequent updates. a great help and reassured me with frequent updates. More

by aryn416 Verified Customer Verified Customer

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Very happy with my 30,000 miles service…love the communication Colonial VW provides…thank you! communication Colonial VW provides…thank you! More

by thomland Verified Customer Verified Customer

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The service at Colonial in Westboro is top notch. They have always done right by me. They have always done right by me. More

by DRDEREGIS Verified Customer Verified Customer

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Job done in timely manner. Everyone very friendly to deal with. Will come back again. Everyone very friendly to deal with. Will come back again. More

by loveystowing Verified Customer Verified Customer

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