Dealership Experience
10 yrs, 10 mos
Industry Experience
46 yrs, 11 mos
149 Reviews
Write a Review149 Reviews of John Redden
February 18, 2021
there wasn't any pressure to make any decision. our sales rep was very informative and knew the model well. we went there just to test drive the model we were after because the dealer that is just 15 min awa rep was very informative and knew the model well. we went there just to test drive the model we were after because the dealer that is just 15 min away did not have it in stock.. we never anticipated we would buy it from Westlake mainly because its over an hours drive. but they were much more professional and had the better offer. More
February 01, 2021
One of my best car buying experiences ever. Feel like we received a great deal and John explained everything thouroghly and handled the entire transaction professionally. received a great deal and John explained everything thouroghly and handled the entire transaction professionally. More
Other Employees Tagged: Mike Niedzwiecki
January 31, 2021
Clean and friendly welcome, solid communication from John Redden and I ended up with a good deal on buying my first used BWM 750 car. Redden and I ended up with a good deal on buying my first used BWM 750 car. More
Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki, Fred Palmer
December 24, 2020
They had the deal I was looking for but their customer service wasn’t the best. My wife and I felt as though we were looked down upon. I was promised a clean detailed car upon delivery but it was delivere service wasn’t the best. My wife and I felt as though we were looked down upon. I was promised a clean detailed car upon delivery but it was delivered in the same condition as when I test drove the vehicle 4 days prior. More
Other Employees Tagged: Fred Palmer
December 03, 2020
It was a pleasure to work with such a knowledgeable and friendly team. John Redden answered all of our questions and worked diligently to locate the X3 I was interested in. Harry Walker did a great job wit friendly team. John Redden answered all of our questions and worked diligently to locate the X3 I was interested in. Harry Walker did a great job with the car's in-service. I would, without hesitation, recommend this dealership and the representatives I worked with. More
Other Employees Tagged: Harry Walker
November 10, 2020
Recently I purchased a certified used BMW from this dealership and had a great experience. There was no pressure for upsell, strong communication back and forth, and a seamless and smooth purchasing p dealership and had a great experience. There was no pressure for upsell, strong communication back and forth, and a seamless and smooth purchasing process. What more could you ask for? More
Other Employees Tagged: Harry Walker
October 26, 2020
This was our Second Vehicle from BMW of WestLake, John Redden and the team were excellent. With the constraints of COVID-19 everything went smooth as could be. I look forward to our next purchase from BMW Redden and the team were excellent. With the constraints of COVID-19 everything went smooth as could be. I look forward to our next purchase from BMW of WestLake. Thanks, Will be back again! More
September 02, 2020
John Caruso was pleasant and efficient in handling all aspects of the purchase. We have been dealing with him for years and he is the best. This dealership has an excellent general manager in Adam. The s aspects of the purchase. We have been dealing with him for years and he is the best. This dealership has an excellent general manager in Adam. The service department is also easy to work with and completes the service as promised. More
Other Employees Tagged: John Caruso, Adam Moon, Mike Niedzwiecki
August 26, 2020
Well The salesperson John Redden was nicebut he said Well The salesperson John Redden was nice but he said that the dealer will take care the plates but then the dealer send the invoice with a charge Well The salesperson John Redden was nice but he said that the dealer will take care the plates but then the dealer send the invoice with a charge. I am not to happy with that. One someone says no charge For plates it means no charge!!! More
Other Employees Tagged: Robert Strecker
August 14, 2020
This was my first BMW purchase! The Team explained This was my first BMW purchase! The Team explained everything to me in great detail! WILL recommend to my friends and family! Thanks to All of you This was my first BMW purchase! The Team explained everything to me in great detail! WILL recommend to my friends and family! Thanks to All of you!! More
Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki
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