John Redden
John Redden at BMW of Westlake

John Redden | Page 8

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

Contact Me
5.0
149 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

46 yrs, 11 mos

5.0

149 Reviews

Write a Review

149 Reviews of John Redden

July 04, 2021

Dealership Rating
Employee Rating

Good business. John R. is very personable. John picked me up at my home in order to pick up my new ride! All my questions were answered and did not feel rushed to understand. I appreciate that treatment More

by vnord8710
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki

Jul 07, 2021

BMW of Westlake responded

Thank you for the great review about John and BMW of Westlake!

July 03, 2021

Dealership Rating
Employee Rating

I enjoyed the experience and felt that the entire team was helpful and attentive. The process was also quick which I appreciated. I would highly recommend BMW of Westlake! More

by CRITCHETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

BMW of Westlake responded

Thanks for letting us know about your positive experience at BMW of Westlake!

July 02, 2021

Dealership Rating
Employee Rating

I purchased a pre-owned 328Xi in 2014 and recently traded it in on a new, 2021 330Xi. The service from Ganley BMW on my 328Xi was most excellent. My latest purchase was even more pleasant, dealing with Joh More

by Tgpappas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

BMW of Westlake responded

Thanks for the awesome about John and BMW of Westlake!

June 18, 2021

Dealership Rating
Employee Rating

Ganley BMW of Westlake is the finest car dealership I have ever dealt with. All the employees there are courteous and professional. BMW is most fortunate to have this dealership under their corporate wi More

by taozen53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Nez Faraj, Jimmy Laumer, Ian Filo , New Car Sales Manager

Jun 18, 2021

BMW of Westlake responded

Thank you for this amazing review!

May 25, 2021

Dealership Rating
Employee Rating

My Favorite Dealership and my Favorite car in my 50 years of life! Loaner with extended service and always timely on the completion of service! Purchased two cars here in last 3 years and will return again. More

by PATRICIATHEIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick, John Cordell , Jim Strunk

Jul 04, 2021

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We appreciate your loyalty!

May 20, 2021

Dealership Rating
Employee Rating

Great service once again from John Redden. This is my third vehicle that I have leased with John, and his service will keep me coming back. More

by MJS
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

May 20, 2021

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake!

May 05, 2021

Dealership Rating
Employee Rating

Great service from John. He was able to order my car and have it come in exactly when I wanted. Very professional throughout the process. More

by RSEVERA33
Recommend Dealer
Yes
May 06, 2021

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake!

April 25, 2021

Dealership Rating
Employee Rating

Just purchased a 2021 BMW 340i xdrive which I love. Dealt with John Redden and Dirk Steffen. Both were very professional and informative. Received a good deal on the car. This is the third BMW I have purchas More

by mribovich
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen

Apr 26, 2021

BMW of Westlake responded

Thanks for the fantastic review about John, Dirk and BMW of Westlake!

April 06, 2021

Dealership Rating
Employee Rating

My 1st BMW and I am in love! BMW Westlake made my purchase such a smooth and quick process. Great customer service and price. Thank you :) More

by becavv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Apr 06, 2021

BMW of Westlake responded

Thanks for the great review and welcome to the BMW family!

February 24, 2021

Dealership Rating

My car smells bad after the service. I don’t know if it’s the chemical coating that was installed - or something weird after the car was washed. If it’s the chemicals, I should have been informed that was a More

by LUKEEC
Recommend Dealer
No

Other Employees Tagged: Jared Jeschelnig

Feb 24, 2021

BMW of Westlake responded

Hello. Your Client Advisor here at BMW of Westlake left your voicemail. However, we understand your frustration. We can say that anytime you have the BMW Paint protection, Fabric Protection, Leather/Vinyl Protection and/or Exterior Protection there will be a smell from the BMW ALLSURFACE products used to protect your vehicle and that smell will typically dissipate within a few days. We apologize this wasn't communicated clearly at the time of purchase. Please call your Advisor back with more questions and concerns. Thanks.

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