John Redden | Page 15

Satisfied for a first timer !! It was my first BMW. But John made it pretty easy for me. He showed me all the options which could fit in my choice and helped me to make my decision. It was my first BMW. But John made it pretty easy for me. He showed me all the options which could fit in my choice and helped me to make my decision. Initially, the conversation was not that good, but later on it was really good. I had one small issue with my lease agreement, the model number of my car was not listed correct. But, that was corrected next day when i pointed that out. Overall, i was satisfied with my buying experience. I will recommend this dealership to my friends. Good Job John. More

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Excellent BMW Buying Experience!! Thanks to John Redden, our first BMW buying experience was very positive and stress-free. He did a excellent job of showing us the different BMW model Thanks to John Redden, our first BMW buying experience was very positive and stress-free. He did a excellent job of showing us the different BMW models, assisting us in placing the custom order, keeping us informed of the progress of the build, and finally facilitating the purchase process. It was first class service all the way. Justin Niedzwiecki was a genius at showing us all the great features in our new BMW X1. Thank you BMW of Westlake. More

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Great all-around experience I contacted the dealership after finding a car equipped just like I wanted. John Redden was great to work with and always e-mailed or called promptly I contacted the dealership after finding a car equipped just like I wanted. John Redden was great to work with and always e-mailed or called promptly whenever I had questions or needed additional info. He even drove to the Audi dealership to pick me up after I dropped off my leased car. There were no surprises with the transaction and no undue pressure from Mike in Finance to purchase any add-ons that weren't needed. I would highly recommend working with this dealership and I would do so again even though this was a 2 hour drive for me to get there from Columbus. More

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John Redden John and the entire BMW team made my buying experience easy and pain free. No high pressure, fair treatment and a thorough explanation of the process John and the entire BMW team made my buying experience easy and pain free. No high pressure, fair treatment and a thorough explanation of the process, the car and all of its' features. I highly recommend seeing John for your next new or used car purchase. You will not be disappointed. More

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Amazing!! No pressure, quick and easy!! This was the best car buying experience I have ever experienced! John Redden was extremely nice and welcoming from the minute we walked in. His produc This was the best car buying experience I have ever experienced! John Redden was extremely nice and welcoming from the minute we walked in. His product knowledge, and ability to work with us was tremendous. Their whole team at BMW of Westlake made our buying experience amazing. I will pass the word on to everyone I know in the market for a new BMW. John Redden delivered an amazing experience for us. Thank you BMW of Westlake! More

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Excellent Very professional and responsive. John Redden was very helpful. Beautiful facility and great location. I would be happy to purchase from this dealer Very professional and responsive. John Redden was very helpful. Beautiful facility and great location. I would be happy to purchase from this dealership in the future. More

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Great BMW Dealership BMW of Westlake is a great dealership and I had a great experience there. They showed me that they really wanted me to become a customer and were wil BMW of Westlake is a great dealership and I had a great experience there. They showed me that they really wanted me to become a customer and were willing to work to get my business. More

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First BMW John Redden at BMW of Westlake was very helpful and patient throughout the deal. I wasn't sure if I wanted to buy or lease. He provided all the info John Redden at BMW of Westlake was very helpful and patient throughout the deal. I wasn't sure if I wanted to buy or lease. He provided all the info I needed. I didn't have to sit around for hours waiting for paper work to be processed and there was no hard sell on the car. If this car lives up to my expectations, they will have my business again. More

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The most non-aggressive dealer I've ever encountered Even though I had been to BMW of Westlake for service, I had never purchased a vehicle from them until April 2nd. I was dreading the process of tradi Even though I had been to BMW of Westlake for service, I had never purchased a vehicle from them until April 2nd. I was dreading the process of trading a vehicle and negotiating a price on the new vehicle but was pleasantly surprised with the experience. John Redden was my salesperson and he could not have been nicer. His colleague, Howard, was also helping out with information he could provide. Neither one were aggressive or pushy and never made me feel rushed to make a decision. From the salespeople all the way up to the manager (Bob Strecker), each was extremely nice and never made me feel like I was being taken advantage of. I can't say enough good things about how warm and pleasant they all were! I highly recommend BMW of Westlake! More

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