John Redden | Page 13

Efficient and Excellent Service John offered an ideal buying experience. In less than two hours, we returned a lease, completed the inspection and purchased a new vehicle. He was an John offered an ideal buying experience. In less than two hours, we returned a lease, completed the inspection and purchased a new vehicle. He was an advocate for my interest and a pleasure to work with on sealing the deal! If you know what you want and like to get it done expeditiously- John is a great choice! More

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Excellent Service Excellent service from Sales to the young man who went over the operation of the car. Very professional! A1 We had purchased a BMW in years ago at th Excellent service from Sales to the young man who went over the operation of the car. Very professional! A1 We had purchased a BMW in years ago at the old location. Love the new Westlake facility. More

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Outstanding. Best new car buying experience I have had. The whole process of ordering and taking delivery of my 230i was phenomenal. I am a person who is extremely picky (absolutely no frills, if possible, The whole process of ordering and taking delivery of my 230i was phenomenal. I am a person who is extremely picky (absolutely no frills, if possible, but performance oriented) about how my new cars are equipped. Advisor John Redden listened to me and patiently accommodated and handled my order exactly as I requested. I knew this was going to be a lengthy process but he kept me informed as to developments from my 230i's production in Germany through its transportation and arrival at BMW of Westlake. The complete experience, including price negotiation, was highly professional. I highly recommend John Redden if you are looking to purchase new. More

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Great car from a great dealership John and Adam helped located the perfect X5 quickly - and had it delivered from Indiana in a few days. Dirk's walk-thru at delivery was excellent. I f John and Adam helped located the perfect X5 quickly - and had it delivered from Indiana in a few days. Dirk's walk-thru at delivery was excellent. I felt completely comfortable driving away. I visited two other dealerships before buying from the Westlake group. Thanks! More

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First class experience John Redden, took me on test drives on two seperate occaisions. He and the manager spent a considerable amount of time explaining the complexities of John Redden, took me on test drives on two seperate occaisions. He and the manager spent a considerable amount of time explaining the complexities of a lease . I look forward to working with them when I order my car next month. Even thoulgh I am from the other side of town, i will happily travel the miles to betreated this well . More

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New 330 The new car is great and I couldn't be happier. John Redden did a great job watching for one that met my needs and working with me to get a tremendou The new car is great and I couldn't be happier. John Redden did a great job watching for one that met my needs and working with me to get a tremendous deal. I'm a repeat customer as I came in for a new car when the lease on my 328 expired. Bob Strecker was great in helping finish up, Mike made the finance process easy and smooth, and Justin was excellent in helping me get all of the technology set up. I'll definitely be back again! More

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Great salesman We recently purchased a BMW from BMW of Westlake. Our experience buying our car was pleasant. John, the salesman, was very nice and knowledgeable. We recently purchased a BMW from BMW of Westlake. Our experience buying our car was pleasant. John, the salesman, was very nice and knowledgeable. I would reccomend going to see John to anyone looking for a car. He should get the gold star for salesmen!! More

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Straight forward deal John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything w John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything was exactly as discussed. His service was professional and engaging. It was a pleasure doing business with him and the dealership and worth the 3 hour drove from MI. More

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Truly a full service dealership Working with BMW Westlake to lease a new X3 was great. Every person that we interacted with was personable and polite. John listened to what I was Working with BMW Westlake to lease a new X3 was great. Every person that we interacted with was personable and polite. John listened to what I was looking for and delivered exactly what I wanted. He was very knowledgeable about BMW different features when we took the X3 for a test drive. John was more than willing to work with me on my trade in value and made everything a very smooth and simple process. Nez went through a lot of the cars features step by step with us and even offered to come to our home to program our garage door opener because it could not be programmed on site. Mike was very easy to work with and helpful when going over the leasing documents. Will continue to do business with this dealership in the future. More

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Pleasant Experience This is my second time leasing a car with John Redden's help. Again his help and knowledge made for a pleasant experience. He is patient and can wa This is my second time leasing a car with John Redden's help. Again his help and knowledge made for a pleasant experience. He is patient and can walk you through without any hassles or games. This time we did most of work over the phone saving me a lot of time. He doesn't pressure you to close the deal today. Also, no arm twisting for extras when it came time to sign paper work. Everything was clearly spelled out and handled efficiently. More

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