John Redden | Page 12

Returning customer because of quality of dealership I am a big fan of BMW. This is my 5th one. However, the difference between owning/leasing a BMW and a BMW with a great dealership is a huge differen I am a big fan of BMW. This is my 5th one. However, the difference between owning/leasing a BMW and a BMW with a great dealership is a huge difference. Why do I love BMW of Westlake? 1. The service 2. The management 3. The personal and customized treatment that you get from all of the employees 4. My account manager - John Redden 5. Bob Strecker the manager 6. Love BMW quality automobiles 7. The finance department was easy organized and wonderful More

by MLC Verified Customer Verified Customer

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Great Experience I was treated with great respect, and received a great car. John and Fred were attentive to my needs and were awesome. Thanks to all. I was treated with great respect, and received a great car. John and Fred were attentive to my needs and were awesome. Thanks to all. More

by DWILT Verified Customer Verified Customer

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A great experience buying my first BMW! The staff at BMW of Westlake was great! My first BMW purchase from Columbus, OH. John Redden was a blast to work with and enjoyed spending time toge The staff at BMW of Westlake was great! My first BMW purchase from Columbus, OH. John Redden was a blast to work with and enjoyed spending time together as we drove the 328xi GT. Ready for the road! More

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Ultimate Buying Experience John Redden was very informative and engaging as we explored our options among the BMW X line-up. Mike Niedzwiecki made the paperwork painless. Before John Redden was very informative and engaging as we explored our options among the BMW X line-up. Mike Niedzwiecki made the paperwork painless. Before driving away, Justin Niedzwiecki provided a thorough tutorial on all the features included on our BMW X3. We quickly discovered that the staff and facility truly reflect the well earned reputation of the ultimate driving machine. More

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Purchase if 4228i My experience with the service Department and sales has always been very positive. This is the first time I purchased a vehicle from this location an My experience with the service Department and sales has always been very positive. This is the first time I purchased a vehicle from this location and am pleased to be doing business with them...everyone was very responsive and accommodating...made the process of leaving a leased vehicle and purchasing a new vehicle very easy. More

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Excrllent I just bought a new BMW M550. everything was great. My salesperson, John Redden, was outstanding. The manager, Adam Moon, was very personable I just bought a new BMW M550. everything was great. My salesperson, John Redden, was outstanding. The manager, Adam Moon, was very personable, and went out of his way to make me feel welcome. The young man who explained all of the controls was exceptionally good. Best of all, they made me a very fair deal. I will buy again from the same dealership in a few years. John Alexander More

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Terrific buying experience Buying my first BMW with John was a dream. I wanted to explore certified pre-owned vehicles and John patiently helped me go through what was available Buying my first BMW with John was a dream. I wanted to explore certified pre-owned vehicles and John patiently helped me go through what was available in my price range until we found the perfect car for me. When one wasn't right he'd say "Ok, that's not the car for you. Let's keep looking." This was also my first car buying experience as a single woman. My dad and then my ex-husband always took care of such things. I did not receive a HINT of sexism or anyone speaking down to me. I was treated with respect by everyone at the dealership, and I got a great deal. I know I was not taken advantage of. Justin the genius showed me how to use everything, and I will probably go back for another visit to dig even deeper into what the car can do. And Brittany in service...I don't know how many times I've called her with questions since the purchase. She patiently walks me through the solution every time. My dad passed away last year and it was from his trust that I purchased the car. John reminded me of my dad, and I know my dad would approve of the car, price, and experience. There is no doubt I will be buying another BMW from John at Westlake in the future. It's a wonderful place with great people. More

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Efficient and Excellent Service John offered an ideal buying experience. In less than two hours, we returned a lease, completed the inspection and purchased a new vehicle. He was an John offered an ideal buying experience. In less than two hours, we returned a lease, completed the inspection and purchased a new vehicle. He was an advocate for my interest and a pleasure to work with on sealing the deal! If you know what you want and like to get it done expeditiously- John is a great choice! More

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Excellent Service Excellent service from Sales to the young man who went over the operation of the car. Very professional! A1 We had purchased a BMW in years ago at th Excellent service from Sales to the young man who went over the operation of the car. Very professional! A1 We had purchased a BMW in years ago at the old location. Love the new Westlake facility. More

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Outstanding. Best new car buying experience I have had. The whole process of ordering and taking delivery of my 230i was phenomenal. I am a person who is extremely picky (absolutely no frills, if possible, The whole process of ordering and taking delivery of my 230i was phenomenal. I am a person who is extremely picky (absolutely no frills, if possible, but performance oriented) about how my new cars are equipped. Advisor John Redden listened to me and patiently accommodated and handled my order exactly as I requested. I knew this was going to be a lengthy process but he kept me informed as to developments from my 230i's production in Germany through its transportation and arrival at BMW of Westlake. The complete experience, including price negotiation, was highly professional. I highly recommend John Redden if you are looking to purchase new. More

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