John Piquette

Absolutely professional as soon as I walked in. I was greeted, and the wait was not long. I was offered condiments. And the waiting area was nice and clean. The service that was done to my automobi I was greeted, and the wait was not long. I was offered condiments. And the waiting area was nice and clean. The service that was done to my automobile was done professional. More

by hendersoncarl1452 Verified Customer Verified Customer

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When I dropped my car off the night before service, the service rep was rude and seemed like he was having a bad day. He said he had four orders to finish up so I should go and fill out an envelope and dro service rep was rude and seemed like he was having a bad day. He said he had four orders to finish up so I should go and fill out an envelope and drop my key in the Dropbox instead of just taking my key and getting my information. Then after my repair they were going to charge me $70 more for a part than what was estimated. After we got that figured out they told me sorry our car wash is broken and I can't give you a coupon. A good service department would have still given me a coupon for a future car wash. Everybody that work there seemed like they were in a bad mood and too busy and it was very unwelcoming. More

by STEVE Verified Customer Verified Customer

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Chris was excellent to work with as well as the mechanic. They were knowledgeable, professional, friendly and very helpful. They took the time to explain the issues they found with my car, discussed my optio They were knowledgeable, professional, friendly and very helpful. They took the time to explain the issues they found with my car, discussed my options without pressure, and really helped guide me in an appropriate directions to move forward. I appreciate their honestly and attention to detail and will recommend them to family and friends. More

by Liz B Verified Customer Verified Customer

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A wonderful group of dedicated employees who provide honest estimates on work needed and treat the customer with dignity and respect.. I trust them completely and they have never failed to meet their p honest estimates on work needed and treat the customer with dignity and respect.. I trust them completely and they have never failed to meet their promise to provide the very best service. More

by MJT-CPA Verified Customer Verified Customer

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On time,nice communication between everyone, nice atmosphere for waiting guess, free snacks for. Guess , free coffees for guests… atmosphere for waiting guess, free snacks for. Guess , free coffees for guests… More

by ROGERAMYSAMUEL Verified Customer Verified Customer

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Great service . All went above and beyond to make sure I was satisfied . Thanks all All went above and beyond to make sure I was satisfied . Thanks all More

by markdau Verified Customer Verified Customer

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I am on my second mini van with Heiser. That is over 20 years of service. I keep coming back. That is over 20 years of service. I keep coming back. More

by GLASSGI Verified Customer Verified Customer

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Competitive, professional, excellent service, values earning and maintaining the customer’s trust. Sales, service and finance staff are extremely helpful, the word is their bond. Special Kudos to Al earning and maintaining the customer’s trust. Sales, service and finance staff are extremely helpful, the word is their bond. Special Kudos to Al Hussain, Sales and Colt Grandstaff. Extremely customer service oriented, very trust worthy, great product knowledge, very articulate communicators. More

by dean6681 Verified Customer Verified Customer

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Al Hussain, my sales rep did outstanding job listening to my wants and needs and selecting relevant vehicle options in my budget range. Kudos to Al!! my wants and needs and selecting relevant vehicle options in my budget range. Kudos to Al!! More

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Always get great service! Service department is fantastic! Jason, a new car salesman is the best! Service department is fantastic! Jason, a new car salesman is the best! More

by MONICA0020 Verified Customer Verified Customer

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