11 Reviews
Write a Review11 Reviews of John Piquette
November 27, 2024
When I dropped my car off the night before service, the service rep was rude and seemed like he was having a bad day. He said he had four orders to finish up so I should go and fill out an envelope and dro service rep was rude and seemed like he was having a bad day. He said he had four orders to finish up so I should go and fill out an envelope and drop my key in the Dropbox instead of just taking my key and getting my information. Then after my repair they were going to charge me $70 more for a part than what was estimated. After we got that figured out they told me sorry our car wash is broken and I can't give you a coupon. A good service department would have still given me a coupon for a future car wash. Everybody that work there seemed like they were in a bad mood and too busy and it was very unwelcoming. More
Other Employees Tagged: Matt Foti, Tom Lowther
November 12, 2024
Chris was excellent to work with as well as the mechanic. They were knowledgeable, professional, friendly and very helpful. They took the time to explain the issues they found with my car, discussed my optio They were knowledgeable, professional, friendly and very helpful. They took the time to explain the issues they found with my car, discussed my options without pressure, and really helped guide me in an appropriate directions to move forward. I appreciate their honestly and attention to detail and will recommend them to family and friends. More
Other Employees Tagged: Christopher Dixon
November 01, 2024
A wonderful group of dedicated employees who provide honest estimates on work needed and treat the customer with dignity and respect.. I trust them completely and they have never failed to meet their p honest estimates on work needed and treat the customer with dignity and respect.. I trust them completely and they have never failed to meet their promise to provide the very best service. More
Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Xavier Lee, Lori Gong, Steve Nowak , Christopher Dixon
October 28, 2024
On time,nice communication between everyone, nice atmosphere for waiting guess, free snacks for. Guess , free coffees for guests… atmosphere for waiting guess, free snacks for. Guess , free coffees for guests… More
Other Employees Tagged: Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Xavier Lee, Steve Nowak
October 16, 2024
Great service . All went above and beyond to make sure I was satisfied . Thanks all All went above and beyond to make sure I was satisfied . Thanks all More
Other Employees Tagged: Joe Kuckuk, Matt Foti, Steve Nowak
May 24, 2024
I am on my second mini van with Heiser. That is over 20 years of service. I keep coming back. That is over 20 years of service. I keep coming back. More
Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Joshua Porter, Steve Nowak , Christopher Dixon
May 18, 2024
Competitive, professional, excellent service, values earning and maintaining the customer’s trust. Sales, service and finance staff are extremely helpful, the word is their bond. Special Kudos to Al earning and maintaining the customer’s trust. Sales, service and finance staff are extremely helpful, the word is their bond. Special Kudos to Al Hussain, Sales and Colt Grandstaff. Extremely customer service oriented, very trust worthy, great product knowledge, very articulate communicators. More
Other Employees Tagged: Jessica Phillips, Colt Grandstaff , Shardai Flores, Al Hussain, Sales
May 06, 2024
Al Hussain, my sales rep did outstanding job listening to my wants and needs and selecting relevant vehicle options in my budget range. Kudos to Al!! my wants and needs and selecting relevant vehicle options in my budget range. Kudos to Al!! More
Other Employees Tagged: Al Hussain, Colt Grandstaff, Peter Miszewski, Tom Lowther , Shardai Flores
May 02, 2024
Always get great service! Service department is fantastic! Jason, a new car salesman is the best! Service department is fantastic! Jason, a new car salesman is the best! More
Other Employees Tagged: Jason Larner, Jessica Phillips, Colt Grandstaff, Tom Lowther , Christopher Dixon
April 26, 2024
Charged for 6 hours of labor to drain my transmission fluid. Lied about not being able to source a transmission. Lied about what transmission was in my car. Did not ever perform repairs. fluid. Lied about not being able to source a transmission. Lied about what transmission was in my car. Did not ever perform repairs. More
Other Employees Tagged: Matt Foti, Xavier Lee