John Ostlund | Page 10

Great experience for the second time. Thanks john for answering a lot of question and thank you sam for the smooth process. John is my salesman 8 years ago when i purchased my first s Thanks john for answering a lot of question and thank you sam for the smooth process. John is my salesman 8 years ago when i purchased my first subaru forester. Great team great people easy to talk to and very knowledgeable sam is very honest and quick. More

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Best and most courteous staff from the sales department to the service department. I highly recommend this dealership. to the service department. I highly recommend this dealership. More

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This was my first Subaru purchase, and after my experience at Dean Team, I will definitely be back for future car shopping. Everyone was very friendly and helpful. I worked with Sam and he was very experience at Dean Team, I will definitely be back for future car shopping. Everyone was very friendly and helpful. I worked with Sam and he was very knowledgeable, patient, and hard working. I’m very happy with my new car and my experience with Dean Team Subaru! More

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Dave Smith was easy to work with. Helpful and knowledgeable about the options in each car. Helpful and knowledgeable about the options in each car. More

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Ike Dean took care of me trading in my vehicle for "new" pre-owned one. They actually went to a different lot of theirs to give me the best option and could not have made the process easier. Never felt pu pre-owned one. They actually went to a different lot of theirs to give me the best option and could not have made the process easier. Never felt pushy (which I legit can't stand), and was incredibly helpful throughout. I honestly normally kinda hate buying cars, but the Dean Team made it so easy and enjoyable that we will be back for all future purchases. Great team top to bottom and thank you Ike for the "new" ride. I'm loving it! More

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Sam was excellent at getting me into the 2022 Forester Wilderness. Sam is attentive, thoughtful and honest. We would buy all of our vehicles from Sam. Wilderness. Sam is attentive, thoughtful and honest. We would buy all of our vehicles from Sam. More

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Our first three Subaru Foresters we bought off the lot, beginning in 2004. Today we picked up our new Forester that we ordered through Dean Team in September 2021. The folks at Dean Team Subaru in Ballw beginning in 2004. Today we picked up our new Forester that we ordered through Dean Team in September 2021. The folks at Dean Team Subaru in Ballwin, MO are simply the best. They are friendly, knowledgeable, straightforward and professional. I can’t imagine buying a car from any other dealership or online service. I appreciate being able to interact with folks on a face-to-face, one on one basis where I can judge there body language, iContact and overall manner. Any time I’ve stepped into this dealership for service, parts or sales I’ve been met with the kind of treatment that feels like we are valued customers and old friends. For this purchase Dave Smith was our salesman and he has been excellent. He’s kept us informed on the status of ours Subaru as it was being built. Today when we arrived to pick it up, Dave spent a great deal of time with us making sure we understood how everything works– from the sale/financing of our purchase to how to navigate through the apps and screens of the car itself. Jason Moore sold us our first car here and now he’s the director of finance. Love this guy. I’ll be returning later this month for a follow-up training session with Shaun. These cars are computers on wheels. Annie in service department and all the folks in the show room, service department and parts department are just the best. One of the things I have always appreciated about Dean Team Subaru is that I never feel manipulated or otherwise been danced around by the sales staff or anyone else. Everyone from the top down is straight forward. Thank you. More

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The following vehicles have been purchased by myself and my spouse over the last 15 years. I wouldn't think of going anywhere else. 2006 WRX, 2008 Rabbit, 2008 Jetta, 2011 Jetta, 2014 Forester XT, 2013 my spouse over the last 15 years. I wouldn't think of going anywhere else. 2006 WRX, 2008 Rabbit, 2008 Jetta, 2011 Jetta, 2014 Forester XT, 2013 Legacy, 2015 Legacy, 2019 Ascent, and the latest 2021 Ascent Touring The folks here are top notch and provide the best service and experience everytime we purchase. I would never go anywhere else. More

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Fastest and easiest way to buy a car. What attention to detail! Great training regarding our new car purchase. Will tell anyone about our experiance. detail! Great training regarding our new car purchase. Will tell anyone about our experiance. More

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Dave was great to work with. He made the process of buying a car easy and was not pushy at all. This was my first purchase of a Subaru with the Dean Team, but my husband's second in the last two years. buying a car easy and was not pushy at all. This was my first purchase of a Subaru with the Dean Team, but my husband's second in the last two years. Hopefully we will not be needing a new car for a little while, but when we do, we will visit the Dean Team first! More

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