John Marnell
John Marnell at Toyota Direct

John Marnell | Page 3

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.8
62 Reviews
4.8

62 Reviews

Write a Review

62 Reviews of John Marnell

October 01, 2025

Dealership Rating
Employee Rating

Very nice service guy. Always willing to help. Thanks a lot! See you next year. More

by kssmith14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

John was very nice and kept me informed about my car. Service was good, service area was clean and the customer area was clean. More

by ryswayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

Staff is always courteous and professional. Vehicle was done when they said it would be done. More

by bkwacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

The best place to take care of your car that I have ever experienced….. by far More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 11, 2025

Dealership Rating
Employee Rating

Hi I like work you did my Toyota I am very happy I thank you More

by farahsamatar12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 10, 2025

Dealership Rating
Employee Rating

Always give the best service! The team has patience and they are nice people. Will be back next time! More

by halegchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 10, 2025

Dealership Rating
Employee Rating

Simply the best. Treat you like family. Always put the customer first. Best service in town. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

John got me checked in easy peasy and kept me updated while my car was in for an oil change. This is the 2nd time I've worked with him, so I grabbed his card for future appointments. Always great service More

by rsixis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

I experoncenced a really Good service at the shop ranging from diagnosis and explanation of other upcoming services More

by gilbertmelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

People were polite and answered my questions. Waiting area is very nice; good coffee and snacks. More

by jsiebert0
Recommend Dealer
Yes
3
...

Dealership Inventory (129 Vehicles)

new 2026 Toyota Tacoma car, priced at $44,121
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2026 Toyota C-HR car, priced at $40,537
2026 Toyota C-HR
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Highlander car, priced at $48,985
2026 Toyota Highlander
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,075
2026 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Toyota Prius Plug-In Hybrid car, priced at $42,868
2026 Toyota Prius Plug-In Hybrid
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma Hybrid car, priced at $52,377
2026 Toyota Tacoma Hybrid
new
Supersonic Red exterior
Automatic
Four-wheel Drive