John Lavelle | Page 25

Ernest, is always on top of my repairs, very honest and fast process. He always help me with all information I need. Very good communicator, I always bring my cars and family, friend to him, I know he wi fast process. He always help me with all information I need. Very good communicator, I always bring my cars and family, friend to him, I know he will take care of them. I highly recommend Ernest. More

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This is a responsible and reliable dealership. Although it is far from my home I go there due to professional demeanor of both sales & repair. They communicate well & provide me with excellent s Although it is far from my home I go there due to professional demeanor of both sales & repair. They communicate well & provide me with excellent service. More

by DIANNEWARSHAVER Verified Customer Verified Customer

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John took care of the servicing. He was very friendly and efficient and explained everything so I could understand it. He was very friendly and efficient and explained everything so I could understand it. More

by KTAHLMORE131 Verified Customer Verified Customer

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Excellent Service by John Lavelle during last visit, and others, marked below, in the past. others, marked below, in the past. More

by WJPOTORSKI Verified Customer Verified Customer

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I would actually make the rating a final score of 4. 5. My only concern is that all there a lot of people there that know what they're doing but their are still a few people there that don't know what th 5. My only concern is that all there a lot of people there that know what they're doing but their are still a few people there that don't know what they're doing. What I mean by "don't know what they're doing" I mean that they don't explain correctly and clearly what the problem is or how it's going to be solved, etc. But when I talk to a supervisor and manager, I get all the Answers that I need in a very professional manner. My only other dissatisfaction is that it takes way too long to get certain parts and it seems like half the time parts are around a one or two week back order or more. More

by MIKE10000 Verified Customer Verified Customer

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Unable to reach somebody with a follow up recent service related question.after multiple tries and no call back with message left.. related question.after multiple tries and no call back with message left.. More

by Myservice Verified Customer Verified Customer

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My experience in Honda Service department had been always positive. The staff are courteous and efficient . And most importantly, they are honest. always positive. The staff are courteous and efficient . And most importantly, they are honest. More

by felicijavi Verified Customer Verified Customer

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Friendly service. They did what they said they would do in the same they said. They did what they said they would do in the same they said. More

by JABORONOW Verified Customer Verified Customer

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They fixed what was the problem with my car. John was very detailed and good with communicating with me. John was very detailed and good with communicating with me. More

by sk1fran20 Verified Customer Verified Customer

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We purchased our vehicle from Joyce Honda years ago and continue to use them for our service appointments. The advisors are always very nice and explain things in plain terms. They also are pretty accurate continue to use them for our service appointments. The advisors are always very nice and explain things in plain terms. They also are pretty accurate with their wait times. More

by JOIBAX397 Verified Customer Verified Customer

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