John Lavelle
John Lavelle at Joyce Honda

John Lavelle | Page 21

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
402 Reviews
4.9

402 Reviews

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402 Reviews of John Lavelle

December 06, 2023

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Employee Rating

Too expensive for an oil change…. .and I always get coupons after the oil change. Also bought multi-oil change package on Groupon and wouldn’t let me use it on non Honda vehicles. I More

by RAYMONDSEIDEL24
Service Price Transparency
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Recommend Dealer
No
Dec 16, 2023

Joyce Honda responded

Hello Mr. Seidel, Thank you for your loyalty and business with your vehicles. Unfortunately, outside forces have driven the cost of maintenance up on all parts etc. We request any promotions be presented during write up to ensure all discounts are applied before final close of each repair order. We are happy to work with you and save where we can on any service needs on all vehicles. Groupon has been exclusive to Honda/Acura vehicles only (disclaimer also present on Groupon voucher) as it has been designed around the cost of parts and labor for those makes/models. Any off-brand vehicle costs us more to handle and though we are happy to service those vehicles the cost unfortunately is higher. We have also messaged you directly to assist you. If there is anything we can do to help going forward feel free to reach out to the Service Team at Joyce Honda! Best Regards, Service Management

November 20, 2023

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Getting a flat tire is enough of a stress. The team at honda were excellent More

by Baby X
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Recommend Dealer
Yes

Other Employees Tagged: Dylan & Josua

Nov 20, 2023

Joyce Honda responded

Glad to know it was resolved and at your expectations! We are grateful for the feedback and the opportunity to assist you with your automotive needs.

November 17, 2023

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Very honest and dependable. They gave me valuable information about the condition of my car More

by fobonsu
Service Price Transparency
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Recommend Dealer
Yes

November 15, 2023

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Always accommodating whenever I come in for service The service is quick and efficient I choose to go to Joyce aHonda instead of going to Honda of Hackettstown More

by ellenmhaug
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Charles Mitchell , Dwight Phillips

Nov 16, 2023

Joyce Honda responded

We take you and your satisfaction seriously. Thank you for choosing Joyce Honda for your automotive needs.

October 31, 2023

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Employee Rating

Excellent service. Left it overnight and she made sure it was ready by the time of my actual appointment More

by LORI4178
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson , Kelly Fields, Subuhi Shakil

October 31, 2023

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Very good services well communication, John was very professional and honest they make me feel like family. More

by MANUELMEDINA261
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Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino , Kelly Fields

October 25, 2023

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Employee Rating

Larry Swanson is by far the ideal leader. He supports his team while looking out for clients and the company. He is a class act, a phenomenal salesman and a great teacher. All his team member More

by ANITA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Larry Swanson, Ernest Biondolino, Erik Matos, Eric Zacatenco, Efren Madrigal , Efren Madrigal, Andre? The other finance man

October 23, 2023

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Employee Rating

He is knowledgeable great in explaining humble and polite wish to see him each visit More

by spandey72
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Recommend Dealer
Yes

October 19, 2023

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10/10 - quick and easy service - no complains - john is very helpful every time i come in for service. will definitely come back and work with him. More

by LIZETHFLORES27
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2023

Joyce Honda responded

John is a valuable asset to Joyce Honda. We are happy to know your experience at Joyce Honda was a positive one. Thank you very much for the feedback and your business!!

October 17, 2023

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Employee Rating

Great service! Fast in and out and done right! Great job service department. Also parts had everything my car needed, great amazing parts department especially blac More

by Darren S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Subuhi Shakil

Oct 18, 2023

Joyce Honda responded

Thank You very much for the feedback, we appreciate the business!

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