John Lavelle
John Lavelle at Joyce Honda

John Lavelle | Page 12

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
402 Reviews
4.9

402 Reviews

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402 Reviews of John Lavelle

February 26, 2025

Dealership Rating
Employee Rating

Your finance manager refused to give me what the interest rate was on the car and the salesman didn’t give us an answer More

by NJSP738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 25, 2025

Dealership Rating
Employee Rating

John is the reason I have complete confidence in Joyce Honda"s service. He is knowledgeable, honest and customer focused. Although I will continue to bring our 2 Hondas in for service regardless, he is th More

by RTB227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 19, 2025

Dealership Rating
Employee Rating

Joyce Honda’s service department is always helpful, kind, knowledgable, and efficient. My parents and I bought/leased cars from Joyce Honda for decades, and I still lease here as an adult with my own family! More

by COURTNEYMMCARDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 16, 2025

Dealership Rating
Employee Rating

I tried to schedule an appointment to address a recall - qi was told they were scheduling four months out - I scheduled for February 10th - done directly on the phone - yet was told I HAD NO APPOINTMENT. N More

by STEVE.SCHEER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos

Feb 17, 2025

Joyce Honda responded

Mr. Scheer, per our phone conversation I appreciate your time and explanation of what happened. We are here for you when you are ready to reschedule! Best Regards, Erik Matos

February 13, 2025

Dealership Rating
Employee Rating

This place is awesome for service. The only complaint is that the coffee could be a little better. More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 01, 2025

Dealership Rating
Employee Rating

Very pleased with the service they provided quick diagnose my battery problem had car back to me and short period of time More

by LBI4FUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 27, 2025

Dealership Rating
Employee Rating

Lloyd is the best. The entire service department is awesome. The kid who drive me home was great. I highly recommend Joyce Honda to everyone More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2025

Dealership Rating
Employee Rating

Service was Great, they were right on time and took care of a recall item. More

by JOHNVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Gina Verrilli, Eric Zacatenco , Kelly Fields

January 20, 2025

Dealership Rating
Employee Rating

My reservation for an oil change was promptly honored upon my arrival. I was greeted and my car was taken in at the time. They did a complete check of the car and found that one of my significant belts w More

by pattyann728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

I'm very satisfied with the work that I have had done at Joyce Honda. More

by RPVERDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Subuhi Shakil

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