John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 20

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
218 Reviews
4.8

218 Reviews

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218 Reviews of John Kirchenbauer

December 09, 2020

Dealership Rating
Employee Rating

The service representative that coordinated the recall & routine maintenance visit on my 2016 Explorer was both cordial & efficient. I was in & out within an hour. that included a car wash. Nice job, John More

by BERNIEANDDOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

December 04, 2020

Dealership Rating
Employee Rating

Very cordial and courteous! Explained everything well. Would use again and recommend! Checked my tire pressure and refilled too. Keep up the good work! Top shelf More

by Gamehawking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Dec 04, 2020

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 01, 2020

Dealership Rating
Employee Rating

Service department was excellent, my vehicle was done in a timely manner, everyone was friendly and helpful, the technician did a great job on my vehicle! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

Dec 01, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you, Paul!

November 17, 2020

Dealership Rating
Employee Rating

I love my service experience every time at Ganley Ford! I have had multiple vehicles serviced through the years and they never disappoint my expectations More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Fulton Benya, Scott Spath , John Asano, Paul Asano

Nov 17, 2020

Ken Ganley Ford Norton responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

November 11, 2020

Dealership Rating
Employee Rating

Great job and costumer service as always!! You all do great work and are so kind every time I come in to get my car worked on. More

by DANC4EVER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Nov 12, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 06, 2020

Dealership Rating
Employee Rating

Very friendly, helpful. Wanted to ensure customer satisfaction. Area was clean and set up for social distancing. Could’ve kept me a little more informed as to the extended wait on my car. But it was More

by Cjbradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Nov 07, 2020

Ken Ganley Ford Norton responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon!

November 02, 2020

Dealership Rating
Employee Rating

Ganley has taken care of me for the past several years. The service advisors are wonderful to work with and strive to do their best. Scheduling is easy and the oil changes are fast. Thanks, Ganley! More

by Hntrjmpr1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Nov 02, 2020

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

October 05, 2020

Dealership Rating
Employee Rating

Great place for sales and service. We bought all of our vehicles here and bring them here for service. Always nice to see Desmond and the service staff More

by BARBERTUCKY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Oct 05, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Desmond and the rest of our team. We're glad to hear we delivered such a great experience!

September 15, 2020

Dealership Rating
Employee Rating

Ganlys service department is a great group of people; they always go the extra mile for their customers. Ganley's service department keeps me informed the status of our vehicles and they always have our More

by BHECKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Fulton Benya, Scott Spath , John Asano, Paul Asano

Sep 15, 2020

Ken Ganley Ford Norton responded

Hello, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our service team could make this a top-notch experience! We look forward to continuing to serve you in the future!

September 07, 2020

Dealership Rating
Employee Rating

They was just polite and listened to me tell about my car being stolen and the ripped out my cArpet and they was able to put all back together More

by CRC3140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Sep 08, 2020

Ken Ganley Ford Norton responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Benya, John, and the team, and don't hesitate to let us know if we can be of further assistance.

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