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John Gordon
John Gordon at Pedder Nissan

John Gordon | Page 13

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.7
197 Reviews
4.7

197 Reviews

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197 Reviews of John Gordon

January 10, 2026

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Employee Rating

John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Brian Cook, Gregg Velasco, Jose Favela, Jose Cardoso, Kayla Nevarez, Warren Jones, Zenia Alberto, Sam Nuno

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Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

January 07, 2026

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Employee Rating

Wonderful never any problems, would recommend to all friends and family, great csr as well More

by susanwolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

Pedder Nissan responded

Thank you so much for your kind words! We're delighted to hear that you've had a wonderful experience with us and that our team has left a positive impression on you. We greatly appreciate your recommendation to friends and family. Thank you for choosing us!

January 01, 2026

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Employee Rating

I was giving great customer service by John I was greeted as I arrived and helped right away. More

by jesuspalos007
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 03, 2026

Pedder Nissan responded

Thank you for taking the time to share your positive experience with us! Our team strives to provide excellent customer service and we are happy to hear that John provided you with great service during your visit. We appreciate your support and look forward to seeing you again soon.

January 01, 2026

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Employee Rating

Okay John Gordon is a excellent TM. My wife and I have permit recommendations with JOHN GORDON. Yall have other TM has attitude with customers. More

by Lukeconnersr
Recommend Dealer
No

Other Employees Tagged: John Gordon

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Jan 03, 2026

Pedder Nissan responded

Hello, thank you for your kind words about John Gordon. We're glad to hear he provided excellent service for you and your wife. We apologize for any unpleasant experiences you may have had with other team members and will address this issue. Your satisfaction is our top priority. Thank you for choosing us.

December 30, 2025

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Employee Rating

Every is so nice and friendly at the dealership The dealership technicians are very nice,friendly and creates a no pressure environment. I get my oil changes done and I get a text alert when my car is More

by LTROBINSON3
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Dec 31, 2025

Pedder Nissan responded

Thank you for your kind words! Our team is dedicated to providing excellent customer service and creating a stress-free environment. We're glad to hear you appreciate our text alerts and maintenance specials. We look forward to seeing you again for your next oil change.

December 29, 2025

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Employee Rating

They are careful to keep us, the patrons, aware of all that needs to be fixed in our cars. They care. They are wonderful. More

by Lorrainemagpiong2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2025

Pedder Nissan responded

Thank you so much for your kind words! We strive to provide the best service possible and are thrilled to hear that we were able to meet your expectations. Your satisfaction is our top priority, and we look forward to continuing to take care of your car needs in the future.

December 25, 2025

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Employee Rating

John Gordon is always super helpful. He doesn't make me feel pressured when getting service on my Nissan. He is not dismissive of my concerns, budget, or financial capabilities when I vi More

by kayla.cain93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2025

Pedder Nissan responded

Thank you for your kind review! We are so glad to hear that John's service has been helpful and respectful to your needs. Our goal is always to provide a pressure-free and accommodating experience for our customers. We appreciate your trust in us.

December 24, 2025

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Employee Rating

I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, Kayla Nevarez, Warren Jones, Sam Nuno

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Dec 27, 2025

Pedder Nissan responded

Thank you for your positive feedback! We are committed to providing top-quality services that align with your preferences. Thank you for trusting us and choosing to work with us through your warranty company.

December 23, 2025

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Employee Rating

I was impressed with Pedder Nissan from the moment I pulled up to the Service Department. My technician was friendly, professional & knowledgeable. My entire experience was 5 star! More

by trishowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Brian Cook, Aaron Myers, Tyler Zimmerman, Gregg Velasco, Jose Favela, Kayla Nevarez, Warren Jones, Sam Nuno

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Dec 24, 2025

Pedder Nissan responded

Thank you for your kind words and for choosing Pedder Nissan for your service needs! Our team is dedicated to providing exceptional customer service and we are thrilled to hear that you had a 5-star experience. We look forward to seeing you again in the future.

December 23, 2025

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Employee Rating

Quick and nice service Satisfied with back up detail to do list Just long time for service done More

by panchalneha73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 24, 2025

Pedder Nissan responded

Thank you for your feedback! We're thrilled that you were satisfied with our service and found our backup detail to-do list helpful. We apologize for any delay in completing the service and will work to improve our speed in the future. Your satisfaction is our top priority!

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