John Gordon | Page 20

Great dealership with even greater customer service! My service advisor John was super helpful, and was able to get the repairs completed on my vehicle faster than expected. My service advisor John was super helpful, and was able to get the repairs completed on my vehicle faster than expected. More

by JCRUMP2017 Verified Customer Verified Customer

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Everyone was nice and prompt - but I did ask that all my fluids to topped off and windshield fluid was not but other that that GREAT SERVICE :-) fluids to topped off and windshield fluid was not but other that that GREAT SERVICE :-) More

by JENNMAYER2008 Verified Customer Verified Customer

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The service was fast. The advisor communicated well and often. I appreciate the service I receive at this service station. The advisor communicated well and often. I appreciate the service I receive at this service station. More

by NITTA_1 Verified Customer Verified Customer

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As always excellent service and friendly even faster than expected service I will definitely be coming back for a long time expected service I will definitely be coming back for a long time More

by DLVTOFLY Verified Customer Verified Customer

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Very quick service and even when asked to wait for the oil change to finish, it was nice oil change to finish, it was nice More

by DANIELVELASCOAVILA Verified Customer Verified Customer

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Both times I brought my vehicle to pedder Nissan John was extremely professional and helpful now my vehicle is running I. Tip top shape and we couldn’t be more appreciative extremely professional and helpful now my vehicle is running I. Tip top shape and we couldn’t be more appreciative More

by DUAINED760 Verified Customer Verified Customer

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I left my car here recently for tire replacements. It took them a whole week for them to have the tires shipped to them, worked on and balanced. That is completely unacceptable. I was told that it wou It took them a whole week for them to have the tires shipped to them, worked on and balanced. That is completely unacceptable. I was told that it would take no more than 3 days to complete. Dont even get me started on the lack of communication throughout the process and the excuse that one of the tires was lost upon the shipment process. The service worker John, even told me he had to find a tire within the local area to suffice. I was told by nissan it would take a couple days not a week. I dont know if this is a problem with there location or the upper management on the east coast, but they need to get it together. I was very upset by this whole process and I had still had to pay 75 bucks for the two tires, for there labor, and wasting my time when it should of been covered by the warranty I paid for. More

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