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Brian Cook
Brian Cook at Pedder Nissan

Brian Cook

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.5
189 Reviews
4.5

189 Reviews

Write a Review

189 Reviews of Brian Cook

October 21, 2026

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Employee Rating

Excellent Service Department they tried to provide the utmost service and support on my car very satisfied and happy with the work. Thank you Pedder Nissan for the great experience you provided. More

by arthurlopezjr951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Ward, Juan Cano, Aaron Myers, Kody Voyles, John Gordon, Warren Jones, Sam Nuno , Sarah Kilgo

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Oct 22, 2026

Pedder Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department. Our team is dedicated to providing the best support for your car. We appreciate your trust in Pedder Nissan and look forward to serving you again!

October 19, 2026

Dealership Rating
Employee Rating

Excellent Sara was very helpful ,patient and very informative also asked if I wanted my car washed and she had it washed in a few minutes Thank you More

by enyarocks1234
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Kilgore

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Oct 20, 2026

Pedder Nissan responded

Thank you for your kind words! We're thrilled to hear that Sara provided you with excellent service and took the extra step to wash your car. We appreciate your feedback and look forward to serving you again soon!

Oct 19, 2026

enyarocks1234 responded

Execellent customer service

Oct 19, 2026

enyarocks1234 responded

Sit back and enjoy coffee,hot cocoa and unique tea favorites while waiting for your car to be serviced

Oct 19, 2026

enyarocks1234 responded

Excellent customer service

Oct 19, 2026

enyarocks1234 responded

Sara was very informative and provided with links for different auto repair payments

October 18, 2026

Dealership Rating
Employee Rating

Customer Service was great and work was done in a respectful time. Disappointed because the car wash was down but still good service. More

by abutterflyangie77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Oct 20, 2026

Pedder Nissan responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We apologize for the car wash being down and appreciate your understanding. We look forward to serving you again soon!

August 14, 2026

Dealership Rating
Employee Rating

Sara is very knowledgeable about cars and knew everything my car needed. I didn’t even know I had a warranty that covered even more work. My car feels new again. Thanks to Sara. More

by eileenroldan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Manny Gutierrez, Brady Gartner, Kody Voyles, Jose Cardoso, John Gordon, Warren Jones, Sam Nuno, Jenny Terriquez

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Aug 24, 2026

Pedder Nissan responded

We are thrilled to hear that you had such a positive experience with Sara! Our team takes great pride in providing knowledgeable and efficient service to all of our valued customers. We're happy to have helped make your car feel new again. Thank you for choosing our business.

July 17, 2026

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Employee Rating

Great customer service very knowledgeable and helpful wok was done in a timely manner which was very good More

by mauricebonivel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

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Jul 22, 2026

Pedder Nissan responded

Thank you for your kind words! We are thrilled to hear that our customer service and expertise made for a great experience. Timeliness is a top priority for us, and we are glad we could meet your expectations. We look forward to serving you again in the future! 😊 #HappyCustomers #GreatService

July 11, 2026

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Worst purchasing experience ever, these people are dishonest and do not have absolutely no ethics whatsoever More

by jaygeo2020
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Print
Jul 15, 2026

Pedder Nissan responded

We apologize for your negative experience and take these accusations seriously. Our team is committed to upholding high ethical standards and we would appreciate the opportunity to address and rectify your concerns.

July 08, 2026

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Employee Rating

Very prompt and courteous. The whole crew is friendly and professional. I was in and out in no time! More

by James.Abrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Myers, John Gordon, Warren Jones, Sam Nuno , Kayla Nevarez

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Jul 12, 2026

Pedder Nissan responded

We are thrilled to hear that you had a positive and efficient experience with our team! Our top priority is providing excellent customer service. Thank you for your kind words! 😊

July 02, 2026

Dealership Rating
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My car was in and out in one hour. John was kind professional and courteous. More

by KGO4TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Sam Nuno

Print
Jul 05, 2026

Pedder Nissan responded

We're thrilled to hear about your positive experience with us! Our team always strives to provide fast and friendly service. Thank you for choosing our business!

March 11, 2026

Dealership Rating
Employee Rating

The service team is always amazing and go above and beyond to help with your vehicle needs More

by Lizsheehe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

Print
Mar 14, 2026

Pedder Nissan responded

Thank you for your kind words! We pride ourselves on providing exceptional service and exceeding our clients' expectations. Our team will always go the extra mile to make sure your vehicle needs are taken care of. Your satisfaction is our top priority.

February 27, 2026

Dealership Rating
Employee Rating

I’m just writing this because I have nothing else to say, but they are good and helpful More

by bmccullor565
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristian

Print
Mar 02, 2026

Pedder Nissan responded

Thank you for taking the time to leave a review, we are glad to hear that you found our team helpful. We strive to provide excellent service to our customers and we appreciate your support!

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