Brian Cook
Brian Cook at Pedder Nissan

Brian Cook | Page 2

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.5
189 Reviews
4.5

189 Reviews

Write a Review

189 Reviews of Brian Cook

February 20, 2026

Dealership Rating
Employee Rating

They are my family dealership for about 15 yrs they look out for me I’m a widow. 8 of those yrs. More

by applegate18801
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Russ Ward, Juan Cano, Kody Voyles, John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

Feb 21, 2026

Pedder Nissan responded

Thank you for your loyal support over the past 15 years! We are honored to have you as part of our dealership family and will continue to take care of you as we have for the past 8 years.

February 06, 2026

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The extended warranty I purchased got all screwed up and Pedder says it’s the warranty company’s fault. Not sure who’s fault it really is but all I know is I had to pay $750 for a repair that an extended wa More

by VicShanno
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Aaron Myers , Tyler Zimmerman

Feb 09, 2026

Pedder Nissan responded

We apologize for any inconvenience with your extended warranty. Our team is actively working with the warranty company to resolve this issue and ensure that you receive the coverage you paid for. Thank you for bringing this to our attention.

January 26, 2026

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Easy in easy out great peeps except green Bay packers fan he cried to much about bears beating them will be back again I like your dealership More

by gaylasaxton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

Jan 29, 2026

Pedder Nissan responded

Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!

January 21, 2026

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The People are nice and respectful. The work done my the technicians is of high quality. More

by swatdawg89
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Myers, John Gordon, Warren Jones , Tyler Zimmerman, Kevin Morris

Jan 22, 2026

Pedder Nissan responded

Thank you for your kind words! Our team takes pride in providing quality work and exceptional customer service. We're so glad you had a positive experience and we look forward to serving you again in the future.

January 17, 2026

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Employee Rating

The worst service manager 15000 miles on tires and they do the service tires shot More

by sgates1961
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

Jan 20, 2026

Pedder Nissan responded

I apologize for your negative experience with our service manager. We will investigate the issue with your tires and work to resolve it promptly. Thank you for bringing this to our attention.

January 10, 2026

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John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Jose Cardoso, John Gordon, Warren Jones, Sam Nuno , Zenia Alberto, Jose Favela, Kayla Nevarez, Gregg Velasco

Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

January 03, 2026

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In all honesty the dealership was great and the people at the service desk were amazing. They helped me out with every question I had and my concerns were also taken into consideration. Thanks again to the More

by OROZCOANTONIO2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Nuno

Jan 07, 2026

Pedder Nissan responded

We are thrilled to hear about your positive experience at our dealership and with our service team. Our goal is to always provide exceptional service and we are glad we were able to assist you with any questions or concerns. Thank you for choosing us, we truly appreciate your support!

December 29, 2025

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Employee Rating

They took me to the dealer when I was intoxicated and they took my vehicles there as well and they hurt me. I need a $5000 check from them to make it even. More

by MAUREEN.HOBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Juan Cano, Manny Gutierrez, Brady Gartner, Jose Cardoso , Zenia Alberto, Ron Riccio, Betty Rodriguez, Merrissa Solano, Josh Talavera

Dec 31, 2025

Pedder Nissan responded

We take all customer concerns seriously and apologize for any undesirable experience. Please reach out to our customer service team so we can assist in making things right. Thank you for bringing this to our attention.

December 24, 2025

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Employee Rating

I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

Dec 27, 2025

Pedder Nissan responded

Thank you for your positive feedback! We are committed to providing top-quality services that align with your preferences. Thank you for trusting us and choosing to work with us through your warranty company.

December 23, 2025

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Employee Rating

I was impressed with Pedder Nissan from the moment I pulled up to the Service Department. My technician was friendly, professional & knowledgeable. My entire experience was 5 star! More

by trishowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Aaron Myers, John Gordon, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco, Tyler Zimmerman

Dec 24, 2025

Pedder Nissan responded

Thank you for your kind words and for choosing Pedder Nissan for your service needs! Our team is dedicated to providing exceptional customer service and we are thrilled to hear that you had a 5-star experience. We look forward to seeing you again in the future.

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