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John Gordon
John Gordon at Pedder Nissan

John Gordon | Page 14

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8
164 Reviews
4.8

164 Reviews

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164 Reviews of John Gordon

November 11, 2025

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Employee Rating

Took my truck for oil change and service was great. Glad they offer Saturday service. More

by jh401975
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela

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Nov 12, 2025

Pedder Nissan responded

Thank you for choosing us for your oil change! We're thrilled to hear you had a great experience and are pleased with our Saturday service option. We appreciate your business and look forward to serving you again in the future.

November 10, 2025

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I worked with Sam in the Service Dept. He was very friendly and attentive. He kept me informed the whole time More

by MARIOSOLISMEDINA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela, Kayla Nevarez, Warren Jones, Sam Nuno

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Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words! Sam takes great pride in providing excellent service and customer satisfaction. We're glad you had a positive experience and we look forward to working with you again in the future.

November 10, 2025

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John has always been great! I walked in and said Hi to him, he was getting ready to leave for the day, but he actually stayed to ensure I was taken care of. He's super amazing!! More

by SweetLove4Rose
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Recommend Dealer
Yes
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Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words, we are thrilled to hear that John exceeded your expectations! Our team is dedicated to providing exceptional service, even if it means staying a little longer. We appreciate your support and we hope to see you again soon!

November 09, 2025

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As for the dealership. .. I have NO opinion.. Nothing to add: As for the dealership... I have NO opinion.. I bought my 1st brand new truck from them March 29th 2025.. after More

by bill.palmer
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Nov 12, 2025

Pedder Nissan responded

Hi there! We appreciate your feedback and apologize for any lack of communication during your purchase. We have addressed this issue and are committed to providing top-notch service to all of our customers. We hope you'll give us another chance in the future. Thank you!

November 07, 2025

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Still have not fixed the challenges I had with my car. Bought from you and still haven’t fixed it. Also you scratched my mirror. More

by None25
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Nuno

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Nov 12, 2025

Pedder Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

November 05, 2025

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It was good. Little long for 2 little things but ok Service manager was great More

by mattzshawn
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Nov 06, 2025

Pedder Nissan responded

Thank you for taking the time to share your experience! We are glad to hear that our service manager was great in assisting you. We apologize for any inconvenience with the timing and will strive to improve in the future. Your feedback is greatly appreciated!

November 04, 2025

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Employee Rating

They always take care of our vehicle, John explained the status of our vehicle. After the service, they washed my car for free. Thank you very much More

by AANDRCSERVICES
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Nov 05, 2025

Pedder Nissan responded

Thank you for your kind words, we are thrilled to hear that you had a great experience with us! Our team strives to provide exceptional service and we are glad to hear that John took the time to fully explain the status of your vehicle. We also offer complimentary car washes as a token of appreciation for our valued customers. Thank you for choosing our business, we look forward to serving you again in the future!

November 03, 2025

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John is very efficient in getting the job done, He remembers me as a customer and is very courteous. More

by Local customer
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Nov 05, 2025

Pedder Nissan responded

Thank you so much for your kind words, John! We're thrilled to hear that you had a great experience with our business. We strive to be efficient and provide friendly service to all of our valued customers. We appreciate your support!

November 03, 2025

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Samuel really rude dosent respect customers treats customers like xxxx He always has a attitude, doesn't respect costumers. Seems like he can get away with anything More

by MORANOMAR1217
Recommend Dealer
No

Other Employees Tagged: John Gordon

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Nov 05, 2025

Pedder Nissan responded

Dear Moranomar1217, we are deeply sorry to hear about your negative experience with one of our team members. We strive to provide excellent customer service and will address this issue immediately. Thank you for bringing this to our attention.

November 03, 2025

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Employee Rating

The customer service is very good , the waiting time is short during repairs. I have been a customer for more than 5 years. More

by CALITOSWED123
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Pedder Nissan responded

"Thank you so much for your kind words! We strive to provide efficient and reliable customer service, and we are thrilled to have you as a loyal customer for over 5 years. We truly appreciate your support!" #customerservicegoals #loyalty

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