John Davis | Page 8

Things moved along in a organized fashion. The process was smooth and painless. The staff listened to what I needed in a new vehicle and made it work. It certainly wasn't the stereotypical expe The process was smooth and painless. The staff listened to what I needed in a new vehicle and made it work. It certainly wasn't the stereotypical experience you would think at a car dealership. More

by JASON Verified Customer Verified Customer

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Friendly and great service Everyone is pleasant to talk to and very helpful. Service is on par for getting the work done. I needed new winter tires as my old one were too worn . Everyone is pleasant to talk to and very helpful. Service is on par for getting the work done. I needed new winter tires as my old one were too worn .... they had new ones in stock andIi did not have to change my appointment and also got out ahead of schedule!! More

by debee1608 Verified Customer Verified Customer

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Outstanding Ford Dealership Everything that they do is outstanding. Sales, service and customer care is excellent. I always feel welcome, and look forward to doing business wit Everything that they do is outstanding. Sales, service and customer care is excellent. I always feel welcome, and look forward to doing business with them. It doesn't hurt that they sell and service the very best automotive product,...Ford. More

by dick.jennings Verified Customer Verified Customer

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purchase of used toyota tacoma Had a great experience. John Berwick did an excellent job for me -found a truck based upon on what I was looking for and made it work out. John Davi Had a great experience. John Berwick did an excellent job for me -found a truck based upon on what I was looking for and made it work out. John Davis was also very good and I appreciated his moving us through quickly on a busy Saturday More

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Great experience Bill Patten did a great job taking care of all my sales needs. Thanks bill!! John Davis was excellent at finishing the job. Thanks Lebanon Ford!!! Bill Patten did a great job taking care of all my sales needs. Thanks bill!! John Davis was excellent at finishing the job. Thanks Lebanon Ford!!! More

by EVAN3451 Verified Customer Verified Customer

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Very good My experience there was very laid back with no pressure, I would highly recommend this dealership to anyone, I’ve already had follow up calls to make My experience there was very laid back with no pressure, I would highly recommend this dealership to anyone, I’ve already had follow up calls to make sure everything is good. More

by ASHLINERANDY Verified Customer Verified Customer

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Friendly Staff! The entire staff was super friendly and very welcoming. This is the second car we have purchased from Lebanon Ford in two years and we have had a grea The entire staff was super friendly and very welcoming. This is the second car we have purchased from Lebanon Ford in two years and we have had a great experience each time. Would recommend! More

by Hilary Verified Customer Verified Customer

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Sales and Service Duane worked hard to make the deal. John is very good at finance. However, at times he moved a little too fast through some of the paperwork. In fac Duane worked hard to make the deal. John is very good at finance. However, at times he moved a little too fast through some of the paperwork. In fact, I didn't want to finance for more than 60 months and just before I signed I noticed that it was a 72 month finance. I can make this work, but I felt it was a little deceptive. Also, the service agreement options were confusing and I left not knowing what I actually had purchased . I did speak with John on the phone several weeks after and he did email the coverage agreement to me. Also I brought my car in to be undercoated and to have the interior treated with stain protection. I was disappointed with the loaner for two reasons. First, the gas tank was 53 miles to empty when I picked it up. So, I had to stop for gas before I got home. And second, the car literally smelled like an ashtray. My son refused to ride in the car because he is really sensitive to cigarette smoke. This was a hardship as I had arrange other transportation for him. I called and talked to both John and Hunter, (in service) the next day and voiced my disappointments on these issues. Both were apologetic on the phone, but made no mention of it when I picked up my car. Lastly, I didn't receive any paperwork (work order) to show me what actually was done on the car. I like to keep a record of the car's services in my files. More

by EDAVINE Verified Customer Verified Customer

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New Ranger purchase Duane (salesman) arranged for us to see and test drive the truck. He located the truck that we wanted. We felt no pressure in coming to an agreements Duane (salesman) arranged for us to see and test drive the truck. He located the truck that we wanted. We felt no pressure in coming to an agreements on the value of our trade in and price of the new vehicle. We bought several vehicles through Duane and will continue in the future. More

by LDORE Verified Customer Verified Customer

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Awesome Experience, HIGHLY recommend Located this truck online and emailed dealer some questions about equipment, price , car fax and window sticker.They responded quickly with all infor Located this truck online and emailed dealer some questions about equipment, price , car fax and window sticker.They responded quickly with all information I requested. The dealer was located 112 miles from me but I can say it was well worth the 224 round trip! I met Bill the sales manager who had been emailing me and I called him to set up an appointment. When I got to the dealership Bill greeted me and introduced me to Jordan the sales rep. After looking at the truck he handed me the keys and said take for a ride which I did. The truck was great. Now the paperwork comes and after a couple of negotiations the deal is made. I was introduced to John in the finance department who got me what I considered a very good rate. After pacing around the lot with my wife, I later found out I was approved all along and my wife and the sales team wanted to "make him sweat a little bit". Well done!! I ended up driving the truck home and could not be happier. The whole process was, ready Bill, Quick and Painless. I HIGHLY recommend Lebanon Ford and will be back. More

by Mike C. Verified Customer Verified Customer

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