John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 3

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
360 Reviews
4.8

360 Reviews

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360 Reviews of John Cordell

January 21, 2026

Dealership Rating
Employee Rating

Good service overall. Great staff. One comment is car not driving like before vibrates when going over 60 mph now. Was not like this prior to evaluation and tire change More

by JBABAA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

January 18, 2026

Dealership Rating
Employee Rating

I always have great service top night service organization. Love these people love the dealership wouldn’t go anywhere else More

by Jmanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Jan 20, 2026

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 13, 2026

Dealership Rating
Employee Rating

I was very pleased with the service I received at BMW Westlake. Attentive, answered all my questions, found me the best deal, and took great care of of my vehicle More

by cjklym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw, Kevin

Jan 15, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

January 12, 2026

Dealership Rating
Employee Rating

Everyone is very courteous, knowledgeable and helpful -- I always look forward to my next visit! More

by BRITTAINY85
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Jan 14, 2026

BMW of Westlake responded

Brittainy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!

January 07, 2026

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Employee Rating

4th car that I’ve purchased from bmw of Westlake. They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! More

by Amf201985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

December 17, 2025

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Employee Rating

The service is great. The people are great. Service I can trust. They have been very helpful. If you have a bmw this is the place for service! More

by ZAUBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Dec 20, 2025

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

December 16, 2025

Dealership Rating
Employee Rating

Not very friendly, confusing when talking to. Unnecessary video. Didn’t respond when main contact out. Not a fan More

by KELLI.CLAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Dec 19, 2025

BMW of Westlake responded

We appreciate you bringing this experience to our attention. I will ask our service manager, John Cordell, to reach out to you.

November 25, 2025

Dealership Rating
Employee Rating

Great service and great staff, I can’t recommend them enough. They were very accommodating More

by JOEQ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 27, 2025

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 25, 2025

Dealership Rating
Employee Rating

Cory and the dealership were great to work with and I will definitely be returning for future needs. More

by DANIELJTHOMPSON18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 27, 2025

BMW of Westlake responded

Hi Daniel, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 21, 2025

Dealership Rating
Employee Rating

Very friendly, very courteous let me know what's going on very soon after I drop it off. Gives me options. More

by ALLENBERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 25, 2025

BMW of Westlake responded

Allen, we are very happy we could provide you with a positive experience!

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