John Cordell
John Cordell at BMW of Westlake
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John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
260 Reviews
4.9

260 Reviews

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260 Reviews of John Cordell

November 26, 2024

Dealership Rating
Employee Rating

I love working with Service at BMW of Westlake, but their sales team could be more competitive with other dealerships. More

by SAMMANSOUR5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

November 25, 2024

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There’s nothing nice that I have to say. This was UNPLEASANT Uncomfortable Unattractive Unlikable uncaring unprofessional EXPERIENCE. I don’t even understand how my husband came back here wh More

by DUNCANC928
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Chris

Nov 27, 2024

BMW of Westlake responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

November 24, 2024

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The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
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Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

November 22, 2024

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Job got done on time and correctly. Communication is fantastic. Car was washed and clean. More

by Primrose
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

BMW of Westlake responded

Primrose, we are so pleased you enjoyed your visit to BMW of Westlake!

November 22, 2024

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Always efficient, friendly service with a nice car wash. Dealership shop was always clean as was the waiting area with refreshments!! More

by pattysue523
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

BMW of Westlake responded

Pattysue, thank you for sharing your positive experience!

November 19, 2024

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Great facility, great staff. They have all the latest products and services that bmw offers More

by llabenz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Mathew Povroznik

Nov 22, 2024

BMW of Westlake responded

Thank you for sharing your positive experience!

November 17, 2024

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Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! More

by rgneumann17
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

November 15, 2024

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Employee Rating

Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou More

by TarekDbouk
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

BMW of Westlake responded

Tarek, we're so glad that we were able to go above and beyond your expectations! Hi Tarekdbouk, we are very happy to have provided you with such a positive experience!

November 14, 2024

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Everyone was very nice professional. The car was timely. Repaired all communications were also timely. More

by MARGOLISA
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 13, 2024

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Employee Rating

People at Westlake BMW are very courteous, knowledgeable and helpful. Sometimes they go out of their way to take care of me even without an appointment. I can’t ask for any more than that More

by NATEMANSOUR1
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

BMW of Westlake responded

Thank you so much for the positive review!

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