John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 33

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
332 Reviews
4.9

332 Reviews

Write a Review

332 Reviews of John Chapman

January 18, 2020

Dealership Rating
Employee Rating

Excellent employees!! I went in with strick what I had to work with and Andrew was able to make it happen. I'm so happy. I didn't plan on walking away with a car but i did. More

by Tlm091718
Recommend Dealer
Yes

Other Employees Tagged: Andrew Michaels

Jan 20, 2020

Ken Ganley Ford Norton responded

Congratulations on your new vehicle!! We are so happy to hear you had a great car buying experience! We want to thank you for your business and for the 5 star rating and review! If there is anything we can assist with please let us know, we are happy to help!

January 09, 2020

Dealership Rating
Employee Rating

This was our first time dealing with Ganley. It was a fun day getting to pick out a F150. We were treated very well and I look forward to working with them in the future. More

by LuvinmyF150
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Sam Adrian, Chad Warner, Jeff Yeager

Jan 13, 2020

Ken Ganley Ford Norton responded

Congratulations on your new f150!! We are thrilled to hear you are enjoying your new vehicle and to know you had a fun car buying experience with us. Our team works very hard to go above and beyond for our customers and to deliver a 5 star experience, Please let us know if there is anything else we can assist with!

January 03, 2020

Dealership Rating
Employee Rating

Quick...Smooth...Awesome! Went in to check out the new Ranger...drove it, made the deal, and went home happy. Great group of guys...will buy from again. More

by Shawn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Sam Adrian

Jan 03, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your feedback with us! We are thrilled you had a such a great car buying experience with our team. We greatly appreciate the 5 star rating and for leaving such a great review.. It means a lot to us to know we have earned your trust in our business. Please let us know if we can help in any way moving forward! Thanks again!

December 23, 2019

Dealership Rating
Employee Rating

Desmond is the penultimate asset to your dealership His Desmond is the penultimate asset to your dealership His professional approach is outstanding in every sense He was the contributing factor in comp More

by jcaito
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas , Bob Bowser, Chad Warner

Jan 03, 2020

Ken Ganley Ford Norton responded

We want to thank you for your kind words and leaving such a great review, Your great comments regarding our team really means alot to us. We strive to deliver a 5 star car buying experience to all of our customers and we are thrilled you found this to be the case with Desmond. Please let us know if there is anything we can assist with!

November 19, 2019

Dealership Rating
Employee Rating

Great service! Nice people quick service made me feel at home while I waited they washed my truck I looked great. I was asked how often would like to come in for my More

by coyrose1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2019

Ken Ganley Ford Norton responded

Thanks so much for your positive feedback. We really appreciate you taking the time to give us a 5 star review. We are thrilled you had such a great experience. Your satisfaction means a great deal to us and we want to make sure all of our customers are 100% completely satisfied. Thank you so much for being one of our valued customers and we really appreciate your business!

November 08, 2019

Dealership Rating
Employee Rating

First oil Change I called and with short notice the dealership was able to make an appointment and keep the time frame specified so I could be on my way as soon as po More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Bowser, Brandon Taylor-Mitchell

Nov 08, 2019

Ken Ganley Ford Norton responded

Will, thank you for your kind words! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care

November 06, 2019

Dealership Rating
Employee Rating

Desmond Norvell best salesman I ever had and trust me I've dealt with a lot of them both a new car I was out of there a little over 1 hour thank you More

by Fusion
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Nov 08, 2019

Ken Ganley Ford Norton responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care

October 31, 2019

Dealership Rating
Employee Rating

Friendly Very friendly people to deal with. No pressure and very attentive to my needs. Had no problem answering my questions. Nice selection of vehicles to ch More

by Highwaystar1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Graybill, April Tobias

Nov 08, 2019

Ken Ganley Ford Norton responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care

October 18, 2019

Dealership Rating
Employee Rating

Nice People, nice facility! Sam Adrian welcomed me right away and he was very friendly and helpful, I was determined to lease a new car that day and although it took nearly 4 hou More

by Raymondo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Sam Adrian, Bob Bowser

Nov 08, 2019

Ken Ganley Ford Norton responded

Raymondo, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care

October 10, 2019

Dealership Rating
Employee Rating

New Edge Lease Everyone at the dealership was more than helpful in handling all the details of our purchase (lease). We are happy with our new Edge & confident that More

by Jim Chapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Sam Adrian

Dec 09, 2019

Ken Ganley Ford Norton responded

We are thrilled you had such a wonderful experience with us. We sincerely want to thank you for your business and for your recommendation of our dealership!

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