John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 33

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
342 Reviews
5.0

342 Reviews

Write a Review

342 Reviews of John Chapman

March 02, 2020

Dealership Rating
Employee Rating

Oil Change and vehicle check I have been able to call on short notice and get my F150 serviced. My schedule changes a lot and t is difficult to schedule service, but I have been More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

We're glad to hear that everything was completed quickly and to your satisfaction. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

February 25, 2020

Dealership Rating
Employee Rating

I would recommend Ganley ford and Franco Casalinova to any friends or family because he understood what we were looking for and found it for us. I fell in love with the explorer. More

by lharbaugh41
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 23, 2020

Dealership Rating
Employee Rating

Sam Adrian went above and beyond to make my dreams happen. He listened!! He heard me and that means the world to me. Sam, you rock!! More

by triciac6275
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Sam Adrian, Kevin Kneebush

Feb 24, 2020

Ken Ganley Ford Norton responded

Thanks so much for your online review!! We greatly appreciate you taking the time to share your expierence!! Thanks again for your business!

February 23, 2020

Dealership Rating
Employee Rating

The car transaction went well. I purchased a Ford Explorer. Desmond Norvell was the sales rep I dealt with. There was a problem with the credit companies. Desmond bent over backw More

by dchasej613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Feb 24, 2020

Ken Ganley Ford Norton responded

We are so happy you had such a great expierence!! Thank you for your business and please let us know If there is anything we can do to help.

February 21, 2020

Dealership Rating

Salesman Sam was great. Finance department unwilling to negotiate payments and ended up with a car I stated I didnt want. Should of left and shopped around. More

by BISHOPBE1695
Recommend Dealer
No

Other Employees Tagged: Sam Adrian

Feb 24, 2020

Ken Ganley Ford Norton responded

We are happy to hear you had a great expierence with your salesperson. We regret to hear you did not have a positive expierence with our finance department. Our Customer Relations Manager will be reaching out to you to discuss this in more detail. Your satisfaction is our TOP PRIORITY. We look forward to speaking with you soon.

February 20, 2020

Dealership Rating
Employee Rating

My overall experience at Ganley was extremely positive. Andrew was professional, courtesy, and eager to deliver on all of my expectations. I will definitely be back! More

by Jessicawmilner
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Andrew Michaels

Feb 20, 2020

Ken Ganley Ford Norton responded

Thanks so much for sharing such a wonderful review regarding your recent experience with us and our team! We appreciate you choosing us and we thank you for your business! Please let us know if we can assist with anything moving forward!

February 18, 2020

Dealership Rating
Employee Rating

Service is great. This is our second lease from Ganley Ford. Sam Adrian couldn't have been more helpful in guiding us through the lease process and took a lot of time explaining to us all the features on More

by Louie
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath , Sam Adrian, John Asano, Paul Asano

Feb 20, 2020

Ken Ganley Ford Norton responded

We are thrilled you had such a great experience! We appreciate you taking the time to leave a great review and 5 star rating! Thanks for your business and choosing us!

February 07, 2020

Dealership Rating
Employee Rating

I had Good fast service, the place was very clean and professional. I can’t remember my guys name but he was really good and helped out a lot. Thanks Ganley Ford. I just don’t like the paint on the walls More

by laughingdog09
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Franco D. Casalinova, Craig Douglas , Staci Stonestreet

Feb 10, 2020

Ken Ganley Ford Norton responded

Thanks so much for taking the time to share your experience with us and to also give us your honest feedback on your recent visit with us. We appreciate the high star rating. We are so pleased to hear you received good fast service and had a good experience with our team! Please let us know if there is anything we can do to help. Thanks again for your business and choosing Ganley Ford.

January 31, 2020

Dealership Rating
Employee Rating

Excellent Automobile buying experience for entire process. This dealership, it's employees, and professionalism is nothing short of outstanding. I STRONGLY recommend giving Ganley a try for your next Automo More

by Grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas , Carley in Finance

Jan 31, 2020

Ken Ganley Ford Norton responded

Thank you so much for your amazing review and 5 star rating! Your kind words mean a lot to us and we appreciate you taking the time to share your experience with us! Please let us know if there is anything we can do to help moving forward!

January 23, 2020

Dealership Rating
Employee Rating

Had a wonderful time buying my truck from Ganley Ford.The salesmen was very knowledgeable about the F-150 . I would recommend Ganley Ford for your car or truck purchase. More

by robburner6385
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas , Bredlan Harper

Jan 24, 2020

Ken Ganley Ford Norton responded

Thank you so much for leaving such a wonderful review! It means so much to us to know your 100% completely satisfied! We greatly appreciate your business and your recommendation of our dealership. Please let us know if there is anything we can do in the future. 1

Dealership Inventory (177 Vehicles)

used 2023 Ford Mustang Mach-E car, priced at $35,581
2023 Ford Mustang Mach-E
used
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
used 2019 Ford Escape car, priced at $16,237
2019 Ford Escape
used
Ingot Silver Metallic exterior
Automatic
Four-wheel Drive
used 2014 Ford F-150 car, priced at $16,749
2014 Ford F-150
used
Tuxedo Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $35,208
2026 Ford Maverick
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
used 2023 GMC Acadia car, priced at $24,571
2023 GMC Acadia
used
Sterling Metallic exterior
Automatic
Front-wheel Drive
new 2026 Ford Transit-250 car, priced at $56,173
2026 Ford Transit-250
new
OXFORD WHITE exterior
Automatic
All-wheel Drive