John Caruso
John Caruso at BMW of Westlake
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John Caruso

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
365 Reviews

Dealership Experience

24 yrs, 3 mos

Industry Experience

24 yrs, 3 mos

5.0

365 Reviews

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365 Reviews of John Caruso

November 01, 2024

Dealership Rating
Employee Rating

The whole car buying experience was very easy and very professional. We’ll be back for our next car. More

by LBEVERLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

Nov 04, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

October 31, 2024

Dealership Rating
Employee Rating

A fantastic experience as always. This the second car I’ve purchased from John and it won’t be the last, Thanks John for a great experience! More

by tphiggins44107
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian

Nov 02, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

October 26, 2024

Dealership Rating
Employee Rating

John, Michael, and Ian all did an amazing job! Impeccable service from start to finish. More

by mcmilefchik
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 01, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 24, 2024

Dealership Rating
Employee Rating

I have purchased many cars from this dealership, the reason being is that they seem to always treat me with respect and give me a reasonable deal. Keep up the good work. More

by Ggetts
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

Oct 27, 2024

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

October 07, 2024

Dealership Rating
Employee Rating

I have leased six BMWs with John Caruso's help over the past couple of decades. It's nice to have that kind of continuity. More

by dhricik
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

Oct 13, 2024

BMW of Westlake responded

Thank you so much for the positive review!

October 05, 2024

Dealership Rating
Employee Rating

John thoroughly exceeded my expectations in the transition from my previous BMW lease into my new one. This is the second vehicle I’ve gotten through John and BMW Westlake. Bob and the entire team More

by SSOMMERS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

BMW of Westlake responded

Scott,, reviews like this give us motivation and help us ensure we provide high-quality care.

October 01, 2024

Dealership Rating
Employee Rating

Everyone who works there is professional, courteous, and helpful. They listen to your concerns and make every effort to address them. I have never had occasion to question their work or their word. More

by Paintpals4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

September 19, 2024

Dealership Rating
Employee Rating

The staff are professional, expert, reliable, and pleasant. I have complete confidence in them and have consistently been pleased with service. John Caruso in sales is excellent. More

by COLLIN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2024

BMW of Westlake responded

Collin, thank you for sharing your positive experience!

September 07, 2024

Dealership Rating
Employee Rating

John Caruso is the best salesman! He has impeccable integrity. I will always be loyal to John, Mike and Bob! I highly recommend this trio to any person and or family looking to purcha More

by cuyahoga14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

June 15, 2024

Dealership Rating
Employee Rating

Great experience from start to finish. I would recommend them to anyone looking for a new or used BMW More

by ASIFKASSAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Jun 19, 2024

BMW of Westlake responded

Asifkassam, thank you so much for the positive review!

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