John Brooks | Page 9

Amazing service, really appreciate all the staff who Helped me with my gtr. Thank you everyone. who Helped me with my gtr. Thank you everyone. More

by aveladaniels Verified Customer Verified Customer

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Here’s a polished, stronger version that hits credibility + highlights John: After 25 years in the automotive business working with dozens of service departments, I can confidently say Elk Grove Nissan is on + highlights John: After 25 years in the automotive business working with dozens of service departments, I can confidently say Elk Grove Nissan is one of the best I’ve experienced. The check-in process is always quick and efficient, and my vehicle is consistently ready on time—something that’s rare in this industry. The video inspections are a standout feature—they do a great job of setting clear expectations and keeping everything transparent. John, my service advisor, is outstanding. He’s professional, communicative, and always makes sure I understand what’s needed without any pressure. You can tell he genuinely cares about the customer experience. More

by MRTEX_2 Verified Customer Verified Customer

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Very efficient and they work fast and get everything done and the service is excellent. and the service is excellent. More

by ASHLAAY805 Verified Customer Verified Customer

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John Brooks is just the best! I can always count on him and he keeps my 2008 Nissan king cab in great shape! I can always count on him and he keeps my 2008 Nissan king cab in great shape! More

by Julieamtheriault Verified Customer Verified Customer

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Friendly and excellent customer service Repairs were made in a timely manner and really appreciate it in a timely manner and really appreciate it More

by SHERRY.SADLERMILTON Verified Customer Verified Customer

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Everyone was great and they got my car right in to be looked at first thing the next morning. It's really great knowing I have reliable support for my vehicle. looked at first thing the next morning. It's really great knowing I have reliable support for my vehicle. More

by koutenko Verified Customer Verified Customer

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Completely exceeded my expectations. John Brooks is no doubt a top notch service advisor and that is why I choose to work with him exclusively whenever I come in for any kind of service. John Brooks is no doubt a top notch service advisor and that is why I choose to work with him exclusively whenever I come in for any kind of service. When I pull up to the service drive John comes out and always greets me with a smile and makes me feel like an old friend that he hasn't seen in a while. More

by audi_nicoya209 Verified Customer Verified Customer

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Excellent customer service by John Brooks. He listened intently to my concerns, recommend a service i needed that i didn't know about, and took the extra time to make sure i had a lyft ride to He listened intently to my concerns, recommend a service i needed that i didn't know about, and took the extra time to make sure i had a lyft ride to and from my residence. The experience was made better because of John's dedication to excellence. - Brandon Hooker More

by BHOOKER2000 Verified Customer Verified Customer

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This was my first time at the Nissan in elk Grove about the dealership, very clean, very comfortable, and Mr. John Brooks deserves six out of five stars the dealership, very clean, very comfortable, and Mr. John Brooks deserves six out of five stars More

by PAULAWHITE0 Verified Customer Verified Customer

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Dealership contacted me regarding a recall on my vehicle. Used up my gas and didn’t fill it up to at least where I had it. Issue up almost .25 of the tank. For this I can give this rate. Otherwise it would b Used up my gas and didn’t fill it up to at least where I had it. Issue up almost .25 of the tank. For this I can give this rate. Otherwise it would be a higher review. More

by CALCANTAR09 Verified Customer Verified Customer

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