John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 15

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
178 Reviews

Dealership Experience

21 yrs, 11 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

178 Reviews

Write a Review

178 Reviews of John Brooks

September 22, 2018

Dealership Rating
Employee Rating

I would like to give big thank you too john brooks!! He very amazing really takes pride in his job. Really cares about his customer. Very fast and efficient and it didn't cost me all my saving. I really More

by Cecilia13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John brook

Sep 24, 2018

Nissan of Elk Grove responded

Cecilia, Thank you so much for taking time to share your experience with us. We are truly happy that John Brooks has been there for you to make your services here smooth and easy. We count ourselves very lucky every day for our amazing staff. We hope we can continue this awesome friendship for many years to come!

August 17, 2018

Dealership Rating
Employee Rating

EXCELLENT SERVICE They are always there when you need them. and they always solve the problem when I haver them. Really don't have much happen, but when I do, they More

by jerry1188
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 17, 2018

Nissan of Elk Grove responded

Jerry, Thanks for the 5-star rating. We are so glad you can always count on us. We hope we can continue our friendship with you for many years to come!

June 30, 2018

Dealership Rating
Employee Rating

So happy Coming to this dealership was one of the best decisions of my life. The people that helped me get through this buying process was awesome. They answer More

by Niesha223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho , Maria Angulo

Jul 03, 2018

Nissan of Elk Grove responded

Neisha, You look AMAZING next to your new Nissan! Congrats on the new vehicle and welcome to the Nissan Elk Grove family. We value you as a customer and look forward to the long-lasting relationship.

June 04, 2018

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Employee Rating

completely pleased Had bought a car from a mom-and-pop dealership took it to Nissan where John Brooks in service took us in to check it out. turns out it was a complete More

by YKimCan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Vu Huynh , Tommy Davis

May 09, 2018

Dealership Rating
Employee Rating

Excellent Customer Service in their Service Department My experience with the service department at Nissan of Elk Grove was excellent. They’re very thorough with their explanations on their work. They full More

by rpobre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristen Lupton

May 10, 2018

Nissan of Elk Grove responded

Thanks for the 5 star review! We strive to provide our customers with the highest level of service. We greatly appreciate your business and we're happy to hear that you received excellent customer service during your visit. We wish you many more miles in your Nissan and we look forward to seeing you again.

March 31, 2018

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Employee Rating

John Brooks is the best Love having my car serviced with John Brooks at this dealer. My car comes back better than I left it, perfectly repaired and the communication is grea More

by Miss Kitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2018

Nissan of Elk Grove responded

Miss Kitty, Thank you for taking the time to share your positive experience with John in our service department. We truly value you as a customer and are so happy to hear you trust our John to ensure your vehicle is always safe on the road. Your high recommendation is greatly appreciated!

March 23, 2018

Dealership Rating
Employee Rating

Kind and reassuring Had a wonderful experience with the Nissan dealership. I only planned on getting a diagnosis for my vehicle and was pleasantly surprised with the wond More

by alex12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Davis

Mar 27, 2018

Nissan of Elk Grove responded

Hi Alex, Thank you for the 5 star review and for sharing your experience with Tommy in our Service department. We are glad to hear that Tommy provided you with high-quality customer service during your visit. We appreciate your business and encourage you to come back and see us if your vehicle needs service again.

March 16, 2018

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Employee Rating

‘’AMAZING EXPERIENCE’’ ‘’EVERYTIME’’ i go to Nissan of Elk Grove to the service department, John Brooks ALWAYS takes care of me no matter the problem, John always finds a wa More

by jbarba2710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2018

Nissan of Elk Grove responded

Thank you so much for your loyal business. It's so wonderful to hear John continues to exceed all expectations with all 3 of your Nissans! Until we see you next, happy motoring.

March 05, 2018

Dealership Rating
Employee Rating

Excellent Service! To whom it may concern: The Nissan of Elk Grove Service Department continues to show great professionalism and service. I called in early morning f More

by Alex Loya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2018

Nissan of Elk Grove responded

Alex, Thank you so much for sharing your positive service experience with John. It's great to hear he went above and beyond to make sure your service was done right on time! We value your loyal patronage.

March 04, 2018

Dealership Rating
Employee Rating

Consistently Great Dealership Well let see in the last 6 years I have purchased 4 Nissan s from Elk Grove Nissan ... 2 Altima;s ( one got totaled in a accident ) 1 Murano (wife) More

by SamLee66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Santos

Mar 06, 2018

Nissan of Elk Grove responded

Sam, thank you for those kind words. We strive to deliver only the highest level of service to our customers. We genuinely appreciate your repeat business and appreciate you taking the time to review your experience at our dealership during your service visit.

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