Joe Malenfant
Joe Malenfant at Scranton GMC of Vernon
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Joe Malenfant

Parts Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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5.0
30 Reviews

Extension 118

5.0

30 Reviews

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30 Reviews of Joe Malenfant

September 04, 2024

Dealership Rating
Employee Rating

Excellent service, very professional sales team, easy and quick check out. Large stock of vehicles with many options. More

by skelectricllc123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Tyler Coles

April 05, 2024

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Employee Rating

Was very please with the initial presentation but was a little displease with the finance at the end. With my credit score I should have gotten a better rate. . More

by CWESHOL
Recommend Dealer
Yes

Other Employees Tagged: David Baeza, Doug Freeman

July 02, 2023

Dealership Rating
Employee Rating

I have been going to Scranton for years and have bought 7 vehicles throughout the years. I wasn’t on the market for a new truck but with my truck having the fuel pump go for the second time I didn’t want to More

by KELLI20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Joey Bush, Robert Zeidenberg , Evan Blanchette, Jeff Borovicka, Fred Nassiff

June 30, 2023

Dealership Rating
Employee Rating

Scranton has a long time favorite dealership of ours. They have a dedicated team of employees. Frank Kern is an excellent service advisor. More

by CHABLIS.BOAT2015
Service Price Transparency
Recommend Dealer
Yes

January 17, 2023

Dealership Rating
Employee Rating

They lack a sense of urgency and don't really seem to care. The parts department was helpful, but the service department moved at their own pace. More

by MANGANLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Borovicka

Jan 19, 2023

Scranton GMC of Vernon responded

We're sorry to hear that you were disappointed with the service you received at your recent visit. Are there are any specifics you feel we should know? We definitely don't want to make anyone think we don't care or that we aren't respectful of their time. If you do have any additional feedback or thoughts on how we can improve, please reply to this review so we can connect you with someone to discuss further. Thank you for your time and have a great evening.

November 20, 2022

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Employee Rating

Extremely courteous and friendly and they had my truck fixed asap. I’m extremely happy with the service More

by m.jenco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Mike Conlon, Robert Zeidenberg, Frank Kern , Evan Blanchette, Jeff Borovicka, Shawn Butler, Ashley Corey, Meghan Scranton

September 16, 2022

Dealership Rating
Employee Rating

An absolute pleasure dealing with the Scranton team, Extremely respectful and professional, I will be expressing my experience with my family, friends and co-workers. Great to see business going the ex More

by Jhornat2277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Benard, Jim Schaller , Jeff Borovicka, Jaime Cusano

August 26, 2022

Dealership Rating
Employee Rating

Absolutely prompt and proffessional I have done business with Scranton motors over 20 Years, Great Staff…Nice Folks More

by Jhornat2277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schaller , Jeff Borovicka, Manager: Jamie!

August 16, 2022

Dealership Rating
Employee Rating

We love our Cadillac dealership from sales to service department every one treats us with respect and our service advisor is amazing never had a Cadillac before but we will definitely be getting more car More

by SAM SHOAIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Rogers

April 18, 2022

Dealership Rating
Employee Rating

Scranton Cadillac is always willing to work with you and everyone is courteous to me. More

by stephaniehepton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Steve Olsen, Mike Conlon, Robert Zeidenberg , Jeff Borovicka, Ashley Corey, Fred Nassiff, David Rogers, Meghan Scranton

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