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Joe Kuckuk
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540 Reviews
540 Reviews
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540 Reviews of Joe Kuckuk
March 22, 2025
Love my Heiser! ! Favorite home town Toyota dealership. The best customer service in southeastern Wisconsin. ! Favorite home town Toyota dealership. The best customer service in southeastern Wisconsin. More
by lschusterhake
Verified CustomerOther Employees Tagged: Alex Hall, Jakub Kania
March 22, 2025
Easy to make appointment staff are professional and respectful they are also timely. They do good and lovely. respectful they are also timely. They do good and lovely. More
by OGAKANDE
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Lori Gong
March 11, 2025
Truly one of the only good Toyota dealers left in the Milwaukee area. Even throughout the pandemic they treated customers the same and didn't price-gouge. If you spend your money anywhere, spend it her Milwaukee area. Even throughout the pandemic they treated customers the same and didn't price-gouge. If you spend your money anywhere, spend it here. Go see Roger Droukas, he will take care of you! More
by Tyreej
Other Employees Tagged: Pat Pomeranz, Roger Droukas, Shahat Mohamed, Chad Covert, Tom Lowther, Xavier Lee
March 10, 2025
The worst dealer. Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the General Manager, but she didn't pick up the phone, and No call back from her. Unbelievable lies, unacceptable attitude and hard to work with. Every one should be very Careful when you visit Heiser Toyota More
by Unknown
Other Employees Tagged: Jessica Phillips, Peter Miszewski, Tom Lowther, Michael Wemmer, Kevin Cameron
March 09, 2025
Michael was great to work with. The check in was efficient and he kept me up to date on what was going on with my car. The check in was efficient and he kept me up to date on what was going on with my car. More
by Bdk
Other Employees Tagged: Michael Wemmer
January 17, 2025
Really Bad experiences, They have lost a long time customer. A few years ago my son had an oil change, The tech put in the wrong filter. Heiser replaces the engine as it blew up. Months later the c customer. A few years ago my son had an oil change, The tech put in the wrong filter. Heiser replaces the engine as it blew up. Months later the car blew up. I had to buy a new one. I forgave them once. Jan, 16 of this year, they changed my oil filter, leaked the same night. The recepsionist did not know the service manager was not there. She transferred me 3 times. I finally drove there, The service manager called me as I was driving there, I was furious as I needed the car for a surgical procedure and was in extreme pain. When I arrived he repeated over and over again. " I you through yelling, Would not let me talk. The gasket needed replacement, no charge, big deal, no apology. A woman came in with a big dog, some type of Pit, not being held on a leash. I complained as I am terrified of dogs. The other service manager was flip about it. " Dog friendly here" Well you all are not friendly to your customers. All your employees need to be retrained on customer service and auto technicians with experience need to be hired. If my car would have blew up. I would have sued. You lost a Customer. I also had tires put on the week before for $900. plus 80 for the oil. I have purchased a new and used car in the past, plus oil changes, 5 figure dollars at Heiser. I am going elsewhere. I do not need a man telling me not to yell, I was not yelling, maybe loud. As a woman I am really not happy with my treatment. He is a bully.I did not get his name, he sits by the window. Very cold Service writers. However, Pete is a sweetheart and has helped me in the past. Janet I had waited 3 hours to get the tires by the way. I am disabled and in extreme pain as I need neck surgery. I feel discriminated against and you care more about a xxxx Dog. More
by janetschwabe
Other Employees Tagged: Tom Lowther , Matt Foti, I do not know all their names
January 09, 2025
Service was excellent. Representative was helpful in replacing my brakes. Cost was good. Will always come back for the friendly service. Representative was helpful in replacing my brakes. Cost was good. Will always come back for the friendly service. More
by GLOVRINE
Other Employees Tagged: Tom Lowther
December 31, 2024
Every one at Heiser is there to serve you and take care of all of your needs. of all of your needs. More
by MUSICLOVERMAN
Other Employees Tagged: Vincent Lor, Chad Covert, Peter Miszewski, Lori Gong , Colt Grandstaff
December 30, 2024
First scheduled service with oil change went perfectly. My truck was returned clean. Oh and the mocha was good! My truck was returned clean. Oh and the mocha was good! More
by RJF1966
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Chad Covert, Lori Gong , Kevin Garski
December 27, 2024
Lack of follow up on services/approvals. I had to be the one calling for updates after the dates they said they would call me. I also had to be the one calling the vendor to check on approva I had to be the one calling for updates after the dates they said they would call me. I also had to be the one calling the vendor to check on approval and I think that has to be the representatives job as well. More
by Eladio
Other Employees Tagged: Peter Miszewski
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