Joe King

The service was exceptional. I was greeted by Amber who was awesome. Very friendly and courteous. I had a few questions about my car and was able to talk to the Shop foreman Ke I was greeted by Amber who was awesome. Very friendly and courteous. I had a few questions about my car and was able to talk to the Shop foreman Keith. He answered all my questions and took the time with me until I knew exactly how to use my car. I greatly appreciate it. At the end Joe King the service manager also asked how the service went. It was exceptional. Thank you Hyundai of St Augustine. More

by KMONDELLO770 Verified Customer Verified Customer

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Did not address my concerns about issues with electronics other than quick check of codes. Poor mpg just brushed off as you are just on the bottom of range. It is 10 mpg below the 2022 I had. Did not know other than quick check of codes. Poor mpg just brushed off as you are just on the bottom of range. It is 10 mpg below the 2022 I had. Did not know the operation of paddle switches More

by charles.fausey Verified Customer Verified Customer

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Very pleasant and prompt service provided by this dealer, especially Brian in the service department. Gave very clear estimates for repair as well as options. Receptionists are very pleasant and helpful. especially Brian in the service department. Gave very clear estimates for repair as well as options. Receptionists are very pleasant and helpful. When waiting for your vehicle they let you know the progress. Strongly recommended! More

by ryanjo0 Verified Customer Verified Customer

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I had a really great experience with this dealer than South Florida. It was a fast process in buying my vehicle and the staff were very friendly and helpful. I am happy with my purchase at this dealershi South Florida. It was a fast process in buying my vehicle and the staff were very friendly and helpful. I am happy with my purchase at this dealership and will do future business with them. I highly recommend this place. Thank you guys! More

by SXYQBAN02 Verified Customer Verified Customer

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Sleazy business practices at this dealer and incompetent service center. You are much better off finding a local trustworthy independent shop. They couldn’t find the source of a slow coolant leak and told m service center. You are much better off finding a local trustworthy independent shop. They couldn’t find the source of a slow coolant leak and told me I was wrong and there was no leak and the car was perfectly fine. I even sent them pictures circling the source of the leak and explained I’ve had to refill the coolant twice in only a few thousand miles. They were dismissive and told me I was wrong and there was no leak. They suggested I take it to another shop for a second opinion. The second shop found the source of the leak within a few minutes. The car is a 2020 Tucson with 35k miles on it and it’s our 3rd vehicle we bought from this dealer. Do yourself a favor and buy a Mazda next time as they are the next up and coming brand that actually provides value and stands behind their warranty More

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It's always a 5-star experience. It's easy to schedule service via their website. And it's nice that I always get a follow-up message requesting feedback from the service manager. It It's easy to schedule service via their website. And it's nice that I always get a follow-up message requesting feedback from the service manager. It's the little things that add up to making this a great dealership. I also got some more information I needed from Ray in Finance so, overall it's always a pleasure to visit Hyundai of St. Augustine. More

by MAMAGGIANO Verified Customer Verified Customer

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You can’t get in to even get an oil change without an appointment weeks in advance. Also, you can’t get peoples records right. I am not the customer James that you keep sending emails about. I have tried appointment weeks in advance. Also, you can’t get peoples records right. I am not the customer James that you keep sending emails about. I have tried multiple times to get you guys to fix this to no avail!!!! Service says to talk to management. Management says to talk to service. I do own a hyundai that I boight from st augustine but will no longer be taking it to you for service. More

by fierywolverine Verified Customer Verified Customer

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Reason for a 4 star instead of 5 my car wasn’t washed which is the service they provide. Second time this has happened. They will make it right when you call. Otherwise a pleasant experience. Waiting ro which is the service they provide. Second time this has happened. They will make it right when you call. Otherwise a pleasant experience. Waiting room is Beautiful, well stocked with drinks and snacks for you while you wait for your vehicle. More

by RBWHEELS Verified Customer Verified Customer

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Everyone there was fabulous. They all treated me like family. Each department worked very well with each other department. They always take good care of my car and let me know ab They all treated me like family. Each department worked very well with each other department. They always take good care of my car and let me know about updates. More

by Synwil111 Verified Customer Verified Customer

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2months & $600 later, car broke down the following morning after receiving it back. Fought not to pay for the rental, and it was like pulling teeth to get one. Who can go without a car for two months morning after receiving it back. Fought not to pay for the rental, and it was like pulling teeth to get one. Who can go without a car for two months while they fiddle around NOT fixing the issue? Rude, inconsiderate, could not ever get in touch with management regarding our problems, just kept getting the run around. So when I finally got my car back, and it broke down the next morning..I had to pay to get it towed to Bozard Ford and traded it in. What an absolute waste of my money and time. I will never get a Hyundai from them again solely for this reason. Tunde literally talked crap about my husband directly to my face because he was STANDING UP FOR US AND MY CHILDRENS SAFETY IN THAT CAR. More

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