Joe Hargraves
Joe Hargraves at Casey BMW
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Joe Hargraves

Sr. Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
210 Reviews

Dealership Experience

47 yrs, 2 mos

Specialties & Trainings

CaseyBMW Salesperson of the Year 2017-2019-2020

CaseyBMW Salesperson of the YEAR 2014

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5.0

210 Reviews

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210 Reviews of Joe Hargraves

January 14, 2025

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Employee Rating

Joe Heartgrave is an experienced and wise man, made sure I got the right car for me at a reasonable price. And it required little on my part. He made sure I know about any visual issues I may have missed be More

by tmbmission
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

It sounds like you had an excellent experience with Joe Hargraves and the team at Casey BMW! It's great to hear that Joe took the time to ensure you found the perfect car at a reasonable price, all while keeping the process simple and stress-free. His attention to detail in pointing out any visual issues and ensuring the car was clean and ready demonstrates his commitment to providing exceptional service. The helpful and engaging nature of the entire staff further highlights Casey BMW as a great place to visit for your automotive needs. Thank you for sharing your positive experience!

Jan 14, 2025

tmbmission responded

You are welcome

October 09, 2024

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My salesmen Joe Hargraves is absolutely,the beste ever,he was efficent,promt,very kind and patinet,i would highly recommend Mr.joe Hargraves. More

by wmcnair100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 30, 2024

Dealership Rating
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Great team purchase process was smooth and seamless. Joseph Hargrove Jr. was extremely knowledgeable and ensured I was taken care off. Will purchase again from here. More

by swright15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 05, 2024

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I have purchased 5 vehicles from this dealer over the years. Each time I receive excellent customer service and encounter professional staff that go out of their way to ensure your comfort. Joe Hargrave More

by Latrina L.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell , Emory

July 20, 2024

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Matt and the team at Casey BMW made this process stress-free and seamless. It was truly one of the best automobile purchase/experiences I have had. More

by awilli12003
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 06, 2024

Casey BMW responded

It’s great to hear that Matt and the team at Casey BMW provided such a stress-free and seamless experience for your automobile purchase. It’s always rewarding to know that a significant purchase can be handled with ease and professionalism. Your positive feedback highlights their dedication to providing an excellent customer experience. If there’s anything more you’d like to share about your experience or any other assistance you need, just let me know!

July 08, 2024

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I came to Casey BMW just to look and after I met with a salesman I knew that Casey was the dealership for me! Excellent service and kindness throughout the whole process. More

by B. Evans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

Jul 08, 2024

Casey BMW responded

Thank you for sharing your positive experience at Casey BMW. We're delighted to hear that our sales team provided you with excellent service and made your visit enjoyable. We strive to ensure that every customer feels valued and well taken care of. Your kind words are greatly appreciated, and we look forward to serving you again in the future

June 28, 2024

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Just purchased 2024 M340I. Joe Hargraves and his team: Lloyd and Amanda were outstanding!! Everyone went above and beyond to ensure the delivery of my car, from the special o More

by deealex
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Amanda Martinez

Jul 08, 2024

Casey BMW responded

Congratulations on your new 2024 M340I! It's fantastic to hear that Joe Hargraves, Lloyd, and Amanda provided you with outstanding service throughout the process. Ensuring a smooth and seamless delivery from special order to final delivery is what we aim for at Casey BMW. If you have any more feedback to share or if there's anything else we can assist you with, please let us know. Enjoy your new ride!

June 13, 2024

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Working with Joe was an absolute pleasure! He was extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out More

by Regina.a.kosiba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez, Julliana Parham, Katelyn Newsome, Stephanie Walker, Robin Hunt , Mike Bullus, Bill Gooden, Demetrius Hall Jr

Jul 08, 2024

Casey BMW responded

It sounds like you had a fantastic experience working with Joe at Casey BMW! His patience, professionalism, and expertise in the car business clearly made a positive impression on you. Thank you for sharing your recommendation, and if there's anything else you'd like to share or if you have further feedback, feel free to let me know. We're here to help!

April 28, 2024

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Mr. Hargraves is the best. he is very helpful and knowledgeable about the cars and went above and beyond to make the buying experience a pleasure. I would absolutely recommend that any of my friend More

by craiggel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn

May 07, 2024

Casey BMW responded

It's fantastic to hear about your positive experience with Mr. Hargraves at Casey BMW! It sounds like Joe's helpfulness, knowledge, and dedication truly made a difference in your car-buying journey, turning what could be a stressful experience into a pleasurable one. Recommendations like yours highlight the exceptional service provided by Joe and reflect well on Casey BMW. If there's anything else you'd like to share or if you have any questions, feel free to let me know. Thank you for sharing your feedback, and enjoy your new car!

April 05, 2024

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It must have been faith I only stop by to look at a BMW. I ended up purchasing one and way overwhelm with joy! Joe help me get a gift of lifetime that I’m very proud of! He answered all my questions and More

by Nona R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Dennis Grant

Apr 08, 2024

Casey BMW responded

It sounds like fate led you to Casey BMW, where Joe provided you with an exceptional buying experience that left you overwhelmed with joy. Purchasing a BMW is indeed a significant milestone, and it's wonderful to hear that Joe helped guide you through the entire process, answering all your questions along the way. Having a knowledgeable and supportive salesperson can make all the difference when making such an important decision. Congratulations on your new BMW, and may it bring you many miles of joy and pride!

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