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Joe French
1,054 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 2 mos
Industry Experience
30 yrs, 2 mos
Specialties & Trainings
Master Certified Service Advisor
1,054 Reviews
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1054 Reviews of Joe French
April 13, 2016
Excellent Service I have been going to Klaben for years for service on my vehicles. "Joe French" is my Service Advisor every time. He is professional and courteous and I have been going to Klaben for years for service on my vehicles. "Joe French" is my Service Advisor every time. He is professional and courteous and knows me by name and he is the reason I continue to bring my vehicles to Klaben for service. More
by MOON9777
Verified Customer
April 11, 2016
VERY GOOD I GO TO KLABEN BECAUSE THEY ARE CLOSE TO MY HOME AND I HAVE BEEN DEALING THERE FOR QUITE A LONG TIME. I HAVE ALWAYS BEEN TREATED VERY GOOD THAT IS WHY I GO TO KLABEN BECAUSE THEY ARE CLOSE TO MY HOME AND I HAVE BEEN DEALING THERE FOR QUITE A LONG TIME. I HAVE ALWAYS BEEN TREATED VERY GOOD THAT IS WHY I CONTIUUE TO GO THERE. More
by S_OSGOOD
April 06, 2016
Excellent service - never been disappointed! Lived in Hudson for the past 38 years. Have used Klaben the same length of time. Have never encountered any service problems or difficulties. Have own Lived in Hudson for the past 38 years. Have used Klaben the same length of time. Have never encountered any service problems or difficulties. Have owned/leased six (6) different Explorers. All have been serviced by Klaben. Never had any problems or difficulties. All work done properly and on time. Never had any "unhappy events." Labor rates and parts prices are industry competitive. More
by 777BLEYLE
April 05, 2016
Loyal Customer I have the highest regard for Klaben Ford/Lincoln in Kent OH. I have been a loyal customer for MANY years because of their high quality service as wel I have the highest regard for Klaben Ford/Lincoln in Kent OH. I have been a loyal customer for MANY years because of their high quality service as well as sales! I have nothing but positive results on both fronts, and would highly recommend them! More
by LOHIOHART
Other Employees Tagged: Daniel Peters
April 03, 2016
Exceptional Service My service advisor Joe is awesome. Loretta at the office is awesome too. All keep you informed about your car during your visit. Exceptional Customer My service advisor Joe is awesome. Loretta at the office is awesome too. All keep you informed about your car during your visit. Exceptional Customer Service! More
by SC10
Other Employees Tagged: Loretta
March 31, 2016
Fast, friendl Great service dept. Only cost me $10.00 for first LOF and tire rotation which also included a qash, cup of coffee and banana. Service was fast and f Great service dept. Only cost me $10.00 for first LOF and tire rotation which also included a qash, cup of coffee and banana. Service was fast and friendly. Highly impressed. Thanks! More
by Magnetic
Other Employees Tagged: Mike Brandvold , Jason DeMarco, Eric Dyer, Justin Stevenson
March 25, 2016
Super great !! When setting up an appointment they set it up when it's convenient for them and you . When they do the service you need it's done right . You don't ha When setting up an appointment they set it up when it's convenient for them and you . When they do the service you need it's done right . You don't have to take it back because it was done right the first time. Klaben Ford of Kent has a great staffing they are friendly and treat you like family. More
by CHUCKCROSS56
March 24, 2016
Everyone treated wonderful and fixed my problem I was treated with respect and they listen to me and had my car done on time like they said. I was kept in form of the process on my car. Thank Y I was treated with respect and they listen to me and had my car done on time like they said. I was kept in form of the process on my car. Thank You More
by pat_simonelli@ windstream.net
March 24, 2016
I HAVE NEVER HAD ANY PROBLEMS WITH SERVICE OR SALESMAN Like I stated, NO PROBLEMS or I would have switched dealers. I am always reminded when it,s time for oil change or check up. Like I stated, NO PROBLEMS or I would have switched dealers. I am always reminded when it,s time for oil change or check up. More
by POPTALK
Other Employees Tagged: Doug Beavers
March 24, 2016
Quick Service Joe French returned my call quickly after I left a message about car not starting and was told to tow it in for service. My car was fit in for service Joe French returned my call quickly after I left a message about car not starting and was told to tow it in for service. My car was fit in for service quickly that same day. More
by T3HM
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