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Joe French
1,090 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Master Certified Service Advisor
1,090 Reviews
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1090 Reviews of Joe French
October 01, 2016
Unable to fix the problem Brought my 2016 Ford Escape in due to "engine failure" message. The car has 30,000 miles on it... way to early to be having major problems. They repla Brought my 2016 Ford Escape in due to "engine failure" message. The car has 30,000 miles on it... way to early to be having major problems. They replaced the engine throttle mechanism and assured me everything was o.k. Two weeks later, while in PA with my family and four hours away -- same message and problem. This is the second car I've purchased from Klaben. Both have been unreliable and had major problems in the first year or two and required many visits to get them working. More
by KNODEN
Verified Customer
September 21, 2016
Prompt, courteous service We alays receive prompt and courteous treatment every time we have work done at Klaben Ford. We recommend them to friends when ever we are able. We alays receive prompt and courteous treatment every time we have work done at Klaben Ford. We recommend them to friends when ever we are able. More
by RRUMS1
September 08, 2016
Above and beyond After they were notified the issues we were having with our vehicle, they made sure to have a rental car ready to go and Gregg spoke to us personally After they were notified the issues we were having with our vehicle, they made sure to have a rental car ready to go and Gregg spoke to us personally and explained everything. More
by covasdds
Other Employees Tagged: Gregg Donovan
September 08, 2016
Why I go to Klaben Klaben has always been my choice of dealerships to get service. I moved to Georgia 4 years ago and must get my services done at my local dealership bu Klaben has always been my choice of dealerships to get service. I moved to Georgia 4 years ago and must get my services done at my local dealership but I do not get the service that Klaben provides. I set an appointment for my last visit to Ohio and purchased my new tires from Klaben in Kent! Thank you Mike and all the service department for your consistent top notch service. Your service department is what made me purchase from you instead of my local dealership. Not many people would drive to Ohio to purchaase tires ! Just shows how well you are treated. Thank you ! More
by markf2
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Christine Klaben , Dave Mott
September 07, 2016
2015 Focus Hello....My daughter had her car towed in on Saturday morning and needed a loaner ASAP because she was in a wedding and needed to get there early. We Hello....My daughter had her car towed in on Saturday morning and needed a loaner ASAP because she was in a wedding and needed to get there early. We drove up to Klaben's service dept. after the car was towed and it was a team effort to get her back on the road. Thanks to Anthony, Mike, Kyle, Joe and Loretta, she was on her way very soon and I stayed and finished the paperwork. Thank you to all! More
by BENNYJPACE
Other Employees Tagged: Mike Brandvold , Anthony Wilson, Kyle and Loretta
September 01, 2016
Klaben Ford Has Done it Again Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep referring people to you and will keep coming back for more! More
by BALANCY62575
Other Employees Tagged: Tim Czubaj
August 31, 2016
Joe in service Joe has always exceeded my expectations. Both in time and performance. This last visit was as always quick and easy. My tire rotation, oil change , an Joe has always exceeded my expectations. Both in time and performance. This last visit was as always quick and easy. My tire rotation, oil change , and new wipers were done before I knew it. Gene G More
by GGGOLFPRO
Other Employees Tagged: Tom Alcorn
August 29, 2016
Awesome service Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great job! More
by Kt1morton@aol.com
August 25, 2016
Service They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. More
by Lightfoot
August 25, 2016
Service Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service ce Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service center for all my vehicles purchased from Klaben. More
by JEARLE9437
