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Joe French
1,090 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Master Certified Service Advisor
1,090 Reviews
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1090 Reviews of Joe French
July 14, 2016
Long time customers Always go to Klaben Ford for vehicle purchases,we have been a long-time customers and we deal exclusively with Tex Welch. We always get great servic Always go to Klaben Ford for vehicle purchases,we have been a long-time customers and we deal exclusively with Tex Welch. We always get great service and will continue to patronize klaben Ford. More
by tslopek
Other Employees Tagged: Tex Welch
July 05, 2016
Courteous, friendly, helpful, and efficient All of the employees at Klaben Ford in Kent are always very friendly, courteous, helpful, and efficient. My service advisor is Joe French whom I have All of the employees at Klaben Ford in Kent are always very friendly, courteous, helpful, and efficient. My service advisor is Joe French whom I have had service my vehicles over 10 years. He is very thorough in explaining everything that is done to my car and makes sure that it is washed and clean for me at my departure. Thank you, Joe for all your help More
by FRENCH4956
Verified CustomerJuly 04, 2016
Always pleased with service Every employee is friendly, greets you with a smile, service is thorough but timely. Always feel taken cared of here- never have had a bad experience Every employee is friendly, greets you with a smile, service is thorough but timely. Always feel taken cared of here- never have had a bad experience in the last 4 years I've been going here. More
by SEB92KNIGHT
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Tom Alcorn , Jason DeMarco, Eric Dyer
June 30, 2016
Kind, friendly, and very professional staff. Joe French told me exactly what was done to my car for service. He went over all the items on the sheet when my car was complete. My car was washed Joe French told me exactly what was done to my car for service. He went over all the items on the sheet when my car was complete. My car was washed and very clean when returned to me Everyone at the service department is very friendly and professional. I enjoy the beverages and fruit that is supplied in the waiting area. It is a very clean and comfortable area . More
by FRENCH4956
Other Employees Tagged: Richard "Buddy" Moore
June 26, 2016
New to Klaben I was unhappy with my previous dealership and a friend recommended Klaben. It was quite a drive from West Akron, but I'm so glad I went. I got a great I was unhappy with my previous dealership and a friend recommended Klaben. It was quite a drive from West Akron, but I'm so glad I went. I got a great deal on my trade-in and LOVE my new car! More
by AMYDAWG1
Other Employees Tagged: Jason DeMarco, Gene Kallmeyer
June 15, 2016
60,000 mile checkup and recall I had a factory recall and also scheduled my 60,000 mile checkup. Mentioned to Joe French I had a "thumping" sound in the rear and I was concerned it I had a factory recall and also scheduled my 60,000 mile checkup. Mentioned to Joe French I had a "thumping" sound in the rear and I was concerned it might be the shocks. Joe is very professional and listens to all concerns and makes notations about them. I feel very safe taking my car to Klaben for service. Turns out my shocks were leaking and they fixed that issue and because of the recall, I was given a free rental for the day. Tom Alcorn also got involved and they both made sure the car was serviced and I was taken care of. I really appreciate them both and respect their professional opinions. More
by GREENTHUMB353
Other Employees Tagged: Tom Alcorn
June 13, 2016
Always a Positive Experience! Great service center! Although sometimes it takes a little longer than expected, the repair is done professionally and right the first time. Who bet Great service center! Although sometimes it takes a little longer than expected, the repair is done professionally and right the first time. Who better to work on your Ford than a Ford trained tech! More
by TJPATTIE
June 12, 2016
Scheduled service call Easy delivery right inside, a friendly staff, nice,clean environment while I waited, short wait, car was washed & I was out the door! Thank you. Easy delivery right inside, a friendly staff, nice,clean environment while I waited, short wait, car was washed & I was out the door! Thank you. More
by MMM EEE
June 12, 2016
Excellent dealership! A repeat customers to Klaben Ford in Kent I would highly recommend Don Batten and this dealership. All aspects of this dealership have been a pleasur A repeat customers to Klaben Ford in Kent I would highly recommend Don Batten and this dealership. All aspects of this dealership have been a pleasure to work with. More
by JJCLARK21
Other Employees Tagged: Don Batten
June 02, 2016
Repair Process The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he infor The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he informed me of the action being taken and made sure I was comfortable with everything. , More
by wisemoorejr
