

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
29 yrs, 8 mos
Industry Experience
29 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
975 Reviews
Write a Review975 Reviews of Joe French
October 16, 2025
You could not ask for a more personal, knowledgeable and customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything was handled to my satisfaction! She needs to be trainings the next generation of service advisors! More
Other Employees Tagged: Kim Wolfram, Artie Gissinger, Richard Klaben, Christine Klaben, Jennifer Bowen, Wayne Smith
October 16, 2025
Kim has done an incredible job taking care of me in the service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is tho service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is thorough and respectful while informing me of my vehicles needs. More
Other Employees Tagged: Kim Wolfram, Richard Klaben, Tom Alcorn, Christine Klaben
October 11, 2025
Since I purchased my vehicle there over 5 yrs ago have brought in for regular checkups everything always great will continue to do so very happy with service n Dealership brought in for regular checkups everything always great will continue to do so very happy with service n Dealership More
October 11, 2025
Joe French is very test worthy and on point with all concerns I called him about! And always gave me his honest opinion on anything that was done on any of my vehicles! I have been having him as my advi concerns I called him about! And always gave me his honest opinion on anything that was done on any of my vehicles! I have been having him as my advisor for over 20 years and he also has sent to other ppl in yall company when I had other cars to be serviced. I would recommend yall dealership and Joe as there advisor every time someone ask me about anything concerning pursing or needs fixed!! Excellent job Joe and Klaben Ford Lincoln More
October 10, 2025
Klaben Ford is top notch, wouldn’t go anywhere else. Mona is an elite service advisor, best in the business. Mona is an elite service advisor, best in the business. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Tom Alcorn, Sean Bradford, Rob Simon
October 10, 2025
The Dealership is top notch wouldn’t go anywhere else . Mona is the best service advisor in the business. Mona is the best service advisor in the business. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Tom Alcorn, Sean Bradford
October 09, 2025
The service at Klaben Ford is fantastic. They go above and beyond to make sure every customer is completely satisfied. I know when I drive into the service area, I'm going to have a wonderfu They go above and beyond to make sure every customer is completely satisfied. I know when I drive into the service area, I'm going to have a wonderful experience. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Anthony Thurman Jr
October 09, 2025
Have been going to Klaben Ford for over 20 years. . Their service department is top notch and Joe French has always taken great care of me. . Their service department is top notch and Joe French has always taken great care of me. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Anthony Thurman Jr