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Joe French
996 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
29 yrs, 9 mos
Industry Experience
29 yrs, 9 mos
Specialties & Trainings
Master Certified Service Advisor
996 Reviews
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996 Reviews of Joe French
Verified Customer
November 24, 2025
Went to Klaben ford for the works oil change and tire replacement. Joe French as always took excellent care of me and left feeling confident with my ford escape. replacement. Joe French as always took excellent care of me and left feeling confident with my ford escape. More
by JLPolles
November 23, 2025
Louis was mindful of the vehicle I was looking for and where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapp where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapping some accessories from my old truck to the new one. Much appreciated. More
by jwebb9211
Other Employees Tagged: Terry Baughman, Mona Crooks, Kim Wolfram, Louis Polos, Angela Mazzagatti, Gavin Fano
November 18, 2025
By far the best dealership I’ve been to. Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and my families vehicles for many years. More
by Fallingleaf81
Other Employees Tagged: Mona Crooks
November 16, 2025
Don’t know everybody’s full names but Mike scheduled a service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery died and we called 3 days early. Gavin told us to come right in. This was extremely important as our car was sitting in the garage, running and couldn’t be turned off. Gavin met us when we arrived and was absolutely GREAT. He got everything organized and we left in the loaner car. Joe French kept us posted on the progress of the service and was available for any questions. Although Service closes at 5pm, he arranged for someone to stay a little later to wait for us. Kim Woltram waited for us. She was WONDERFUL. she had everything ready for us, went over the bill section by section, processed our payment, took in the rental, gave us our keys and we were on our way. Klaben was great and you should be proud of every single employee . More
by Cpurses1229
Other Employees Tagged: Mike Brandvold, Kim Wolfram, Gavin Fano , Not sure which Mike set up original appt.
November 14, 2025
Kim and Klaben have been good to me over the years. Always very pleasant and easy to work with. Always very pleasant and easy to work with. More
by helenkory
Other Employees Tagged: Mona Crooks, Kim Wolfram, Michael Uzl II, Angela Mazzagatti, Kyle Crowe, Gavin Fano
November 13, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Kim Wolfram, Sean Bradford, Steve Sigmund
November 13, 2025
Mona crooks is the best customer service person I have ever encountered, a lot can be learned from her. ever encountered, a lot can be learned from her. More
by Sdalton4564
Other Employees Tagged: Mona Crooks
November 06, 2025
The standard works package grew into some additional services that were required to keep our car and driver safe on the road. Joe French was very upfront with the services suggested and was able to flex services that were required to keep our car and driver safe on the road. Joe French was very upfront with the services suggested and was able to flex and help me with a car when the timeframe expanded. We have two Klaben Fords that always get their service completed at Klaben Service in Kent. More
by Duskey37
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