Joe French

My low tire light came on as I was heading home. I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look i I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look if you can wait. I sat in the waiting room for a short time while a mechanic checked it out and just filled my tires with air. Knowing I had to drive to Cleveland in the morning, I didn't have any worries about the tires. Joe walked me out to my car and saw I was safely on my way. It's like having family look after me and my Escape. Thanks, guys! More

by PATGYNN Verified Customer Verified Customer

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Great person to deal with and I will keep going to him for everything l get. for everything l get. More

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Joe French and the Kalben service team performed the 5-6000 mile maintenance on my 2023 Ford Escape and sent me happily on my way. 5-6000 mile maintenance on my 2023 Ford Escape and sent me happily on my way. More

by MBDOWELL Verified Customer Verified Customer

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Poor customer service. I may not come back again because of poor call backs snd I may not come back again because of poor call backs snd More

by Lynharrington Verified Customer Verified Customer

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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The service department at Klaben is top notch, polite and very helpful! I have been very happy with them since I purchased my truck from them! very helpful! I have been very happy with them since I purchased my truck from them! More

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Service did a great job on my car. They were great with the car and everything from the rental .And thank you Joe for everything! They were great with the car and everything from the rental .And thank you Joe for everything! More

by diannafrye Verified Customer Verified Customer

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They treat you like family they go above and beyond I would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? More

by carguy,Frank123 Verified Customer Verified Customer

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Tom was excellent! Highly recommended! Would visit this facility again thanks to the service levels received. Highly recommended! Would visit this facility again thanks to the service levels received. More

by AB Verified Customer Verified Customer

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This dealer is the top of the line for me. But they are trying to make fords mess right. It’s not fair to them. But they are trying to make fords mess right. It’s not fair to them. More

by KEITH.VINSON79 Verified Customer Verified Customer

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