Joe Fernandes

Great service team. Great parts team. Always prompt and reliable service. New facility looks great! Great parts team. Always prompt and reliable service. New facility looks great! More

by DOUG Verified Customer Verified Customer

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I have had several Escalades over the years from multiple dealers, and this Norwood Ma. dealer is by far my favorite. Their sales team and service department is second to none, and I am looking forward to p dealers, and this Norwood Ma. dealer is by far my favorite. Their sales team and service department is second to none, and I am looking forward to purchasing my next Escalade from them. More

by johnnyb Verified Customer Verified Customer

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The team took very good case of me, Sales experience was outstanding, Kelly, Paul, jeff, and George on the support side are magnificent to work with and have helped me through issues, they provide best in c outstanding, Kelly, Paul, jeff, and George on the support side are magnificent to work with and have helped me through issues, they provide best in class information, attention and resolution options throughout the process. Ownership has always been around and interested in my interaction, never overbearing, but always interested. Glenn Stowers More

by GSTOWERS Verified Customer Verified Customer

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I’m grateful for the quality and professional service I always receive from Cadillac. Thank you Paul for your continued support! always receive from Cadillac. Thank you Paul for your continued support! More

by LST.VHT Verified Customer Verified Customer

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Joe was very knowledgeable and friendly. Service was timely and vehicle was fixed. Thank You Cadillac Norwood Service was timely and vehicle was fixed. Thank You Cadillac Norwood More

by RS9235 Verified Customer Verified Customer

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George Touma is always friendly ,courteous and straightforward. I know I’m in good hands. Additionally all the other service department associates are always friendly and helpful as well. It’s alw straightforward. I know I’m in good hands. Additionally all the other service department associates are always friendly and helpful as well. It’s always a positive experience when I go to Cadillac Norwood. More

by esnun Verified Customer Verified Customer

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George is amazing and Norwood Cadillac Service department is the best! Great job service department!! is the best! Great job service department!! More

by lisapadula311 Verified Customer Verified Customer

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Terrible customer service my card was there for 10 days warranty was not covered for what was needed even though Cadillac sold me the warranty when I bought the vehicle they wouldn’t even meet me halfway o warranty was not covered for what was needed even though Cadillac sold me the warranty when I bought the vehicle they wouldn’t even meet me halfway on price when warranty declined coverage. Have our purchased 3 vehicles there now and service has gotten worse each time I go in. Plan to take my car elsewhere when I trade in next year for a new vehicle More

by dgould2044 Verified Customer Verified Customer

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Great service team and top techs. New facility looks great. Dependable and prompt service from experienced and long term people. New facility looks great. Dependable and prompt service from experienced and long term people. More

by DOUG Verified Customer Verified Customer

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George is an excellent asset to Cadillac Norwood he is always very helpful and extremely courageous always very helpful and extremely courageous More

by KMCK92 Verified Customer Verified Customer

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