George Touma

Poor attention to detail. Didn't fill my wiper fluid with oil change. Didn't check tire pressure. Didn't fill my wiper fluid with oil change. Didn't check tire pressure. More

by shanghai.sam Verified Customer Verified Customer

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Time was not valued, concerns not listened to, no follow up was made and none of my concerns were addressed. up was made and none of my concerns were addressed. More

by shaffer.andrewj Verified Customer Verified Customer

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My Optiq had a serious brake system failure. It took several days to get the required parts and installed. George managed the process well and kept me informed. It took several days to get the required parts and installed. George managed the process well and kept me informed. More

by JWP556 Verified Customer Verified Customer

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Just purchased second new vehicle in 2026 and eighth since 2017 Cadillac of Norwood delivers a world class experience every time. since 2017 Cadillac of Norwood delivers a world class experience every time. More

by mullinricks Verified Customer Verified Customer

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Had to travel to your dealership from the Cape to find someone willing to work with Carshield warrantee. George handled the claim with flying colors. Kept me informed along the way, explaining every ste someone willing to work with Carshield warrantee. George handled the claim with flying colors. Kept me informed along the way, explaining every step. Car was repaired sooner than expected. George has earned you a new permanent customer for our escalade. More

by DDEROSIER0 Verified Customer Verified Customer

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Friendly staff, professional and most of all honest people. Provides updates throughout The Whole process people. Provides updates throughout The Whole process More

by telisnor28 Verified Customer Verified Customer

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Got an appointment right away. Car was finished in a timely manner. Staff friendly and informative. Car was finished in a timely manner. Staff friendly and informative. More

by AMORTEO Verified Customer Verified Customer

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Quality Service Department… I had an issue with the exhaust tips on New Cadillac V and it was corrected in a timely manner and was continuously updated by George. George goes out of his way to make sur exhaust tips on New Cadillac V and it was corrected in a timely manner and was continuously updated by George. George goes out of his way to make sure the correct people are assigned to the problem and it is addressed. More

by paulmulcahy150 Verified Customer Verified Customer

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I live in Northern New Hampshire so I always make it a point to schedule my service along with other business that I may have in the Boston area. George always gives me personal attention and accommodat point to schedule my service along with other business that I may have in the Boston area. George always gives me personal attention and accommodates my scheduling needs - to a point where he will even make an effort to get me on the road in time to beat the heaviest traffic around the city. Exceptional service and personal attention in every way. More

by JIM@SELECTREALESTATE.COM Verified Customer Verified Customer

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Quick service, in and out in an hour. Very happy with service on both the dealership and with George. Very happy with service on both the dealership and with George. More

by rhutchins0 Verified Customer Verified Customer

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