Joe F.

Evan is a fantastic salesman and a true asset to Vision Henrietta. He went above and beyond to make Linda and I satisfied that we got a very fair deal. Henrietta. He went above and beyond to make Linda and I satisfied that we got a very fair deal. More

by gtreviso.treviso Verified Customer Verified Customer

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Very kind, professional and competent. Very happy with this place. They treat me with such kindness. Very happy with this place. They treat me with such kindness. More

by christinacarducci Verified Customer Verified Customer

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Never had any problems there always took good care of what was ever the problem what was ever the problem More

by ESOBACK Verified Customer Verified Customer

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Made me feel very comfortable and was very professional. He accompanied to my car. I think he is a credit to your organization. He accompanied to my car. I think he is a credit to your organization. More

by RROZZI01 Verified Customer Verified Customer

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The second worse buying experience I have had at this same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy there either. They have really sneaky workers putting stuff in contracts u didn’t know anything about really bad business More

by LEOKRYSTLEB Verified Customer Verified Customer

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Service & parts get the job done very efficiently. Vision Hyundai & the Hyundai the manufacturer are a collective force that ultimately wants to satisfy the customer. Bravo Vision Hyundai Vision Hyundai & the Hyundai the manufacturer are a collective force that ultimately wants to satisfy the customer. Bravo Vision Hyundai More

by jbertol004 Verified Customer Verified Customer

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My service manager was the best he worked very hard to get my car done as fast as I would recommend vision to all my friends and family get my car done as fast as I would recommend vision to all my friends and family More

by SWETZT Verified Customer Verified Customer

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Great service, Staff was helpful and friendly. They were busy and still numerous times made sure we were taken care of . They were busy and still numerous times made sure we were taken care of . More

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This was a great experience. We were able to meet most of the team (it felt like atleast). Tim, our salesman, was very honest and authentic. June (salesman helping out) and We were able to meet most of the team (it felt like atleast). Tim, our salesman, was very honest and authentic. June (salesman helping out) and Joe (finance) were great with the trade appraisal and getting it to a number that made me happy to get the deal done. Zack, in finance, worked extra hard on getting us the best rate. Overall, my wife and I had a great experience and you can feel the team atmosphere. Thank You Vision Hyundai! Mike & Brittany More

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On day of picking the new car. The car had damage and scratches on the car that resulted in the need for me to bring it back twice to the dealership to get it repainted and addres The car had damage and scratches on the car that resulted in the need for me to bring it back twice to the dealership to get it repainted and addressed. The car detailers at the time they were prepping the car for delivery should have brought it to the attention of a sales manager to put a hold on the delivery until it was resolved. Extensive scratches were present on the driver door, rear passenger door as well as hood area. Once the car was finally completed with repairs I was called in the am and advised the car was ready for pick-up. I arrived at 1pm to find the salesperson that sold me the car quit. I reported to the service department who then sent me to the cashiers desk then back to the service department only to be advised they didn’t have the car onsite as it was still in Greece at the paint shop. It was apparent that no one had a clue! I ultimately left with high blood pressure and very angry. Later in the pm a representative from the dealer delivered the car to me directly. The car was filthy with paint dust all over the car and the hood scratch was still heavily present. I did send photos to a sales manager. My wife also pointed out that the sparkle in the paint that the car had, didn't have the sparkles on the two doors repainted so for her perfectionist eyes it stands out. Overall the experience was a nightmare. I have yet to receive an apology from the dealership or an offer for any resolve or compensation. What I got was a new car with non matching repainted doors and a hood scratch. The learning is: Never take a car on delivery that isn’t perfect in all respects. You’re better off holding out and either wait for correction or go to another dealer. I have bought a lot of cars over the years. I will say Vision Hyuandai Henrietta is definitely not a a Kitty Vanbortle, or Bob Johnson. We have bought cars from Vision Kia and had a wonderful experience at both East Rochester and Cananadaigua. More

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