I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
15 yrs, 9 mos
Industry Experience
19 yrs, 5 mos
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
206 Reviews
Write a Review206 Reviews of Joe Cleaver
December 17, 2020
Mathew in service department was very polite and knowledgeable happy with outcome and took only 2 days very quick confident employees car works perfectly happy client knowledgeable happy with outcome and took only 2 days very quick confident employees car works perfectly happy client More
Other Employees Tagged: Paul Scaglione, Matthew Maynard , Scott Douglas, David Hart
December 14, 2020
Outstanding dealership. Bob Annis.is a great sales professional. It was a pleasure buying a car at Ferman Mini Cooper. I will recommend Ferman to all my friends. professional. It was a pleasure buying a car at Ferman Mini Cooper. I will recommend Ferman to all my friends. More
Other Employees Tagged: Bob Annis , Matthew Maynard
December 12, 2020
Chellcey and Manolo were wonderful. Easy to work with and very accommodating. Pleasant experience. We will recommend Ferman to our friends. Tom and Mary-Ellen Lewellyn very accommodating. Pleasant experience. We will recommend Ferman to our friends. Tom and Mary-Ellen Lewellyn More
Other Employees Tagged: Manolo Santos , Chellcey Vecchio
December 10, 2020
Sara Griffith was excellent and did a great job during delivery. Friendly staff. My overall experience was great and I generally purchase one or two new cars a year. delivery. Friendly staff. My overall experience was great and I generally purchase one or two new cars a year. More
Other Employees Tagged: Sara Voorheis
November 06, 2020
Great dealership! First time purchasing a MINI. Saw on line and contacted through chat. Chellcey contacted us and had the car up in front ready for a test drive. Chellcey is very knowledgable about MINI line and contacted through chat. Chellcey contacted us and had the car up in front ready for a test drive. Chellcey is very knowledgable about MINI's and we are not, so we opted to take her with us on the test drive to answer questions. Price was good, car was as advertised. Purchase made all in same day. More
Other Employees Tagged: Manolo Santos , Chellcey Vecchio
October 07, 2020
Great service. This isn’t my first experience buying a new car but it is the finest experience ever. My sales person Ryan George was very knowledgeable of all the minis on the lot and took much more time new car but it is the finest experience ever. My sales person Ryan George was very knowledgeable of all the minis on the lot and took much more time than I would expect to allow me to understand this outstanding vehicle. IT IS AMAZING!! The pricing was very fair and the trade in was also fair and I was very pleased with the out come. How many people can walk away from any dealership And say that, it is truly how I felt and continue to feel several days after the purchase. I totally recommend going to see Ryan at Mini, he’s the best. More
Other Employees Tagged: Ryan George, Michael Stanton
September 28, 2020
Excellent service! Great experience and very friendly people. Communication was in time. Car delivered within time frame promised and in great condition. Highly recommend the dealership. people. Communication was in time. Car delivered within time frame promised and in great condition. Highly recommend the dealership. More
Other Employees Tagged: Manolo Santos , Derrick Snyder, Chellcey Vecchio
September 28, 2020
Ryan knows his stuff and we bought a new car because of him and his knowledge. I am a former dealer and you’ve got an excellent person here treat him well or I’m going to steal him from you him and his knowledge. I am a former dealer and you’ve got an excellent person here treat him well or I’m going to steal him from you More
Other Employees Tagged: Ryan George, Michael Stanton
September 26, 2020
Best service ever received at a dealer .Everybody Best service ever received at a dealer . Everybody manager,sales rep and finance manager. We traveled 2 hrs to this dealer.just because the service Best service ever received at a dealer . Everybody manager,sales rep and finance manager. We traveled 2 hrs to this dealer.just because the service provide over the phone and email More
Other Employees Tagged: Manolo Santos, Sara Voorheis, Michael Stanton , Scott Douglas, Theresa
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