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Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.8
61 Reviews
4.8

61 Reviews

Write a Review

61 Reviews of Joe Chapman

December 18, 2024

Dealership Rating
Employee Rating

Always helpful. Any issues they take me right away and communicate well, easy to get appointments. More

by Elizabeth A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Jay Marin

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Dec 19, 2024

Executive Honda responded

It's great to hear that we were able to help you out, Elizabeth. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

December 06, 2024

Dealership Rating
Employee Rating

They are vert professional and thorough about their work. Quick to respond and to provide service. More

by LASILVATULLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Sean McMahon, Costas .

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Dec 07, 2024

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

November 20, 2024

Dealership Rating
Employee Rating

They offer a great customer experience. They communicate very well which is very important to me. The quality of work is outstanding. I highly recommend executive Honda. More

by P.dente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin

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Nov 21, 2024

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 11, 2024

Dealership Rating
Employee Rating

We like the service we get from Jay. He always makes sure things go smoothly. More

by ANDYSOKOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Chris Guerin, Jay Marin, Sean McMahon

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Nov 12, 2024

Executive Honda responded

We are very happy to hear Jay provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 03, 2024

Dealership Rating
Employee Rating

A very good person, quiet and respectful. To the point and says it as it is. More

by AMIGOCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iris Ramirez, Sean McMahon, Irvin Cerna, Bill Chambrello, Vincent Mangene

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Nov 05, 2024

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 10, 2024

Dealership Rating
Employee Rating

Reliable, helpful, friendly even between scheduled visits. I recommend them often to my friends and even strangers when the topic of cars come up. More

by PPHIL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Grasso, Ryan Nelson, Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Bill Chambrello

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Oct 10, 2024

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 09, 2024

Dealership Rating
Employee Rating

Xavier is a man of character, not a salesperson. He took care of my needs in an impeccable and responsible manner. I’ve already referred others to him. More

by CTCOLLEEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos

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Oct 10, 2024

Executive Honda responded

Thank you for your business and this review. We're happy to hear that Xavier and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 08, 2024

Dealership Rating
Employee Rating

They are professional, honest, easy to schedule with, knowledgable, efficient and great to work with. More

by GEORGIAPEACHPANDAJIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dom Nusdeu, Gina Roberts, Sean McMahon

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Oct 09, 2024

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 05, 2024

Dealership Rating
Employee Rating

Everyone in this Dealership from the Service Dept, Parts Dept, and Sales Dept. are Great. I’ve always dealt with Sean and Chris in service and they are terrific. I’m sure the others in Service are th More

by Moher.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon, Bill Chambrello, Vincent Mangene

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Sep 05, 2024

Executive Honda responded

Thank you for your very kind review, John. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 05, 2024

Dealership Rating
Employee Rating

Gena is very professional, knowledgeable, personal, and patient. She has always given the best customer service possible. More

by Very satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

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Sep 05, 2024

Executive Honda responded

Thanks for sharing your thoughts about your experience with Genna and our team here at Executive Honda. We appreciate your business and hope to see you again soon!

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