Chris Guerin

Service appointments are easy to schedule and always on time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always resolved during the visit without keeping the vehicle overnight. Sean has been my primary service advisor for years and I totally trust him to properly maintain my vehicle. All of the staff are professional and appear to enjoy their jobs. I've been going to dealer service departments since 1978 and have left some dealerships because I wasn't treated well. I have no desire to leave Executive Honda in Wallingford because I trust them to take care of my vehicle properly. Special mention about Sean McMahon - My Daughter moved out of state and was given the run around by her new Honda service department and spending a lot of money on frequent suspension/alignment issues with little explanation. She called Sean and asked him for help and he advised her to go to another Honda dealer for a second opinion because the problem she described should not be that dificult to resolve. The second Honda service department identified the cause immediately, replaced parts under warranty and problem resolved. From my Daughter's story not all dealerships are run well, even Honda. Great job Executive Honda Wallingford! More

by jsthomson Verified Customer Verified Customer

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Every time I have to go to the service dept with one of our Hondas I am always treated Like a real person. Working with Sean is great. our Hondas I am always treated Like a real person. Working with Sean is great. More

by Moher.john Verified Customer Verified Customer

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I always have a good experience while getting service on my 2017 CRV . Everyone at Executive is knowledgeable and friendly . my 2017 CRV . Everyone at Executive is knowledgeable and friendly . More

by CindiB Verified Customer Verified Customer

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Mr. Guerin is a professional through and through. As a highly experienced and knowledgeable mechanic of many years, I trust his advice and recommendations with no doubt. And please know, all his technici highly experienced and knowledgeable mechanic of many years, I trust his advice and recommendations with no doubt. And please know, all his technicians are highly trained on Hondas and will give you honest and professional assessments. For reference, I have purchased and serviced five Honda vehicles for twenty years here, the reason is because of the Executive Honda service with Mr. Guerin. More

by BOISSARC Verified Customer Verified Customer

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I always take my CR-V to Executive Honda for service - that are the best!? that are the best!? More

by jaydee3031 Verified Customer Verified Customer

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Much better than Schaller, and very trustworthy. Thankful for the level of service that I was provided. Thankful for the level of service that I was provided. More

by KCOTE75 Verified Customer Verified Customer

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What we customers value most is Honesty and Integrity and Chris has been very helpful and honest with my vehicle needs every time I have done repairs in my vehicle, he us a great asset to your dealership. Chris has been very helpful and honest with my vehicle needs every time I have done repairs in my vehicle, he us a great asset to your dealership. More

by Guillermo Briceno Verified Customer Verified Customer

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Executive Honda did a tremendous job handling the repair of my 2020 CRV. Great customer service of my 2020 CRV. Great customer service More

by Car Fixed Verified Customer Verified Customer

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Professional and knowledgeable. Have been using them for 16 years. Would highly recommend. Thank you. Have been using them for 16 years. Would highly recommend. Thank you. More

by Debcraft Verified Customer Verified Customer

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Efficient check in and assessment of work needed. Chris was very helpful and provided excellent customer service. Chris was very helpful and provided excellent customer service. More

by JILLCASEY3 Verified Customer Verified Customer

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