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Gina Roberts

Overview Reviews (367) Inventory (252)

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Gina Roberts

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9

367 Reviews

Overview Reviews (367) Inventory (252)

4.9

367 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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367 Reviews of Gina Roberts

October 17, 2026

Dealership Rating

Employee Rating

Fast, easy. Quick communication Straightforward It was easy to make an appointment and they communicated well during the time they had my vehicle Quick communication Straightforward It was easy to make an appointment and they communicated well during the time they had my vehicle More

by Mario.bencivenga

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

Oct 19, 2026 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

October 11, 2026

Dealership Rating

Employee Rating

Excellent Service. One of the few places left that know what they are doing. Service for your vehicle is performed by very knowledgeable technicians and mechanics and One of the few places left that know what they are doing. Service for your vehicle is performed by very knowledgeable technicians and mechanics and performed by the manufacturers specs. No hidden agenda's like some other Honda dealers. I bought my Honda from Manchester Honda and will never go back. My next Honda will be from Executive. More

by Gary

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Torres

Oct 11, 2026 -

Executive Honda responded

Expertise and transparency are at the heart of how our service department operates. Knowing that our team followed manufacturer specifications on your Honda Ridgeline and that our straightforward approach resonated with you is rewarding. Your five-star rating and kind words mean a great deal to us.

September 23, 2026

Dealership Rating

Employee Rating

Not a regular service just a recall. Ask me on my next service interval Done Ask me on my next service interval Done More

by inlanderx1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

Sep 24, 2026 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

August 21, 2026

Dealership Rating

Employee Rating

excellent service at competitive pricing cost and time efficient for the customer and love the service video efficient for the customer and love the service video More

by chs6876054

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Aug 22, 2026 -

Executive Honda responded

Knowing that our competitive pricing and efficient service met your needs and that you enjoyed the video update means a lot to our team. Thank you for trusting our service department with your Honda CR-V Hybrid.

August 19, 2026

Dealership Rating

Employee Rating

Executive Honda service always provides excellent car service. All of the service representatives are excellent. Service technician provides a video showing clearly what they’re working on. Highly recomm service. All of the service representatives are excellent. Service technician provides a video showing clearly what they’re working on. Highly recommend executive Honda! More

by CLombardo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

Aug 19, 2026 -

Executive Honda responded

Knowing our video walk-throughs kept you informed during the service on your HR-V means a lot to our team. We’re glad our service representatives delivered reliable, transparent care throughout your visit, and we appreciate your recommendation.

August 12, 2026

Dealership Rating

Employee Rating

We had a knotty problem that required the involvement of Honda USA and Gina was terrific in expediting our case and making sure our car was serviced quicky! Honda USA and Gina was terrific in expediting our case and making sure our car was serviced quicky! More

by Tim

Verified Customer

Recommend Dealer

Yes

Aug 13, 2026 -

Executive Honda responded

Our service department is glad we could work with Honda USA to resolve the complex issue on your CR-V quickly. Knowing Gina was able to expedite your case and get you back on the road so swiftly is very rewarding. Your kind words mean a lot to our service team.

August 03, 2026

Dealership Rating

Employee Rating

Great service and quick. Very hospitable staff and she makes sure everything is taken care of. Very hospitable staff and she makes sure everything is taken care of. More

by ALYSATL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

Aug 03, 2026 -

Executive Honda responded

Knowing the service on your Honda Accord was both fast and welcoming is rewarding. Hearing that Gina made sure everything was taken care of means a lot to us.

August 03, 2026

Dealership Rating

Employee Rating

Great service and quick. Very hospitable staff and she makes sure everything is taken care of. Very hospitable staff and she makes sure everything is taken care of. More

by ALYSATL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

Aug 03, 2026 -

Executive Honda responded

Hospitality and prompt assistance are at the heart of how our service team operates. Knowing the service on your Accord was quick and our staff made you feel welcome means a lot to us, and Gina is pleased she could ensure everything was taken care of.

July 23, 2026

Dealership Rating

Employee Rating

Extremely friendly and quick. Clear about vehicle needs and cost up front. Clean and efficient atmosphere. Clear about vehicle needs and cost up front. Clean and efficient atmosphere. More

by danamarieknight

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

Jul 23, 2026 -

Executive Honda responded

It’s wonderful to hear our team provided a fast and friendly service experience. We’re glad the costs and vehicle needs were communicated clearly in a clean and efficient environment. Thank you for trusting us with your Honda.

July 03, 2026

Dealership Rating

Employee Rating

Been coming to the service department for the past 30 years, is that great customer service and my cards get fixed the first time you never have to worry about going back. Sean is excellent.. years, is that great customer service and my cards get fixed the first time you never have to worry about going back. Sean is excellent.. More

by ju7185du

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Guerin, Sean McMahon, Costas .

Jul 03, 2026 -

Executive Honda responded

We’re honored by your thirty years of loyalty to our service department. It’s great to know your Acura MDX is always fixed correctly on the first visit and that Sean continues to deliver outstanding care. Thank you for trusting us over the decades.

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