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Genna Panaroni

Overview Reviews (402) Inventory (252)

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Genna Panaroni

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9

402 Reviews

Overview Reviews (402) Inventory (252)

4.9

402 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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402 Reviews of Genna Panaroni

October 16, 2026

Dealership Rating

Employee Rating

Friendly, fast and excelent work. .only places, that I trust and the prices are affordable. .only places, that I trust and the prices are affordable. More

by edna20almodovar@att.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 16, 2026 -

Executive Honda responded

Knowing the service on your Honda Fit exceeded your expectations for friendliness, speed, and quality means a lot to our team. We appreciate your trust and are glad our pricing felt fair.

October 12, 2026

Dealership Rating

Employee Rating

Executive Honda is an excellent car dealership. I have been very pleased with the service I have received from purchasing my first Honda to the service department. I have been very pleased with the service I have received from purchasing my first Honda to the service department. More

by Grace

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Costas .

Oct 13, 2026 -

Executive Honda responded

Knowing you found both your initial Honda purchase and the service on your CR-V Hybrid so satisfying means a lot to our team. We appreciate your loyalty and your five-star review.

October 10, 2026

Dealership Rating

Employee Rating

They were fantastic. Took care of my recall. Checked out my car. No complaints. I did not have an appointment and they still made it happen. Took care of my recall. Checked out my car. No complaints. I did not have an appointment and they still made it happen. More

by NMONTIPAGNI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Oct 10, 2026 -

Executive Honda responded

Our team is pleased we could handle your recall and inspect your Honda CR-V even without an appointment for you. Hearing that everything went smoothly means a lot to our team. Thank you for the five-star rating.

September 30, 2026

Dealership Rating

Employee Rating

This dealership is out of our way but we’ve always had good luck with our purchases and the salespeople are friendly and helpful. good luck with our purchases and the salespeople are friendly and helpful. More

by annepettine

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 30, 2026 -

Executive Honda responded

We’re glad the drive has been worthwhile and our service team could provide such approachable, supportive care for your Honda CR-V. Hearing that you’ve consistently had positive experiences means a lot to our service department.

September 25, 2026

Dealership Rating

Employee Rating

The people there are kind, and I believe they are honest. Dealership is clean and I like it. Dealership is clean and I like it. More

by Yana&Red

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Sep 25, 2026 -

Executive Honda responded

Hearing that you found our team kind and honest and our dealership welcoming and clean means a lot to us. Our service department values your trust and is here to help keep your Honda Pilot running its best.

September 24, 2026

Dealership Rating

Employee Rating

Excellent service. Very timely. Courteous and professional staff. The video clips of mechanics assessment is very helpful. Very timely. Courteous and professional staff. The video clips of mechanics assessment is very helpful. More

by ALMOD617

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 24, 2026 -

Executive Honda responded

Your note about the video clips from the mechanics’ assessment highlights our focus on transparency. We’re glad the service on your Honda Pilot was prompt and that our team treated you with courtesy and professionalism. Hearing that everything met your expectations and seeing your five-star rating means a lot to our service department.

September 14, 2026

Dealership Rating

Employee Rating

The sales department was wonderful. Brandon did a great job. The preparation of the car fell a little short for me. The vehicle I purchased had over 38,000 miles. Front tires were worn Brandon did a great job. The preparation of the car fell a little short for me. The vehicle I purchased had over 38,000 miles. Front tires were worn making noise tried a few things like rotation did not solve the problem how outside source look at tire tires I felt and they felt front tires need to be changed. Had to purchase for front tires.. More

by VJ1055

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Hocking, Danielle Grasso , Brandon Donneyre

Sep 24, 2026 -

Executive Honda responded

Thank you for your feedback and for recognizing Brandon's efforts. We're pleased to hear you had a positive sales experience, but we're sorry the vehicle's condition did not meet your expectations. We appreciate you bringing your concerns about the tires to our attention and will share your feedback with our team as we continue working to improve our customers' experience.

August 27, 2026

Dealership Rating

Employee Rating

Genna is terrific! Always helpful and responsive to all my questions... The best of what 'customer service' should mean... Always helpful and responsive to all my questions... The best of what 'customer service' should mean... More

by Cawelch826

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Aug 27, 2026 -

Executive Honda responded

Knowing Genna’s responsiveness and support embody excellent service on your Honda CR-V is rewarding for our service department.

August 26, 2026

Dealership Rating

Employee Rating

Received great service and my car was ready at the desired time. Always friendly service from Jenna desired time. Always friendly service from Jenna More

by joyce.collins54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean McMahon

Aug 26, 2026 -

Executive Honda responded

Your comments about having your Honda CR-V ready right when you needed it reflect our commitment to efficiency. Knowing that Genna provided such friendly service means a lot to us.

August 21, 2026

Dealership Rating

Employee Rating

excellent service at competitive pricing cost and time efficient for the customer and love the service video efficient for the customer and love the service video More

by chs6876054

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

Aug 22, 2026 -

Executive Honda responded

Knowing that our competitive pricing and efficient service met your needs and that you enjoyed the video update means a lot to our team. Thank you for trusting our service department with your Honda CR-V Hybrid.

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