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Genna Panaroni

Overview Reviews (402) Inventory (252)

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Genna Panaroni

Genna Panaroni | Page 2

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9

402 Reviews

Overview Reviews (402) Inventory (252)

4.9

402 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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402 Reviews of Genna Panaroni

August 21, 2026

Dealership Rating

Employee Rating

My 1-hr rate for an oil change & lube was not excessive. Waiting room was comfortable and the "Quiet room" off of that made reading a book while waiting almost enjoyable. Waiting room was comfortable and the "Quiet room" off of that made reading a book while waiting almost enjoyable. More

by JDChap39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Guerin

Aug 21, 2026 -

Executive Honda responded

Knowing that our one-hour rate for your oil change and lube felt fair and that our quiet room made waiting almost enjoyable means a lot to our service team. Thank you for trusting our service department with your Honda CR-V’s maintenance.

July 23, 2026

Dealership Rating

Employee Rating

Extremely friendly and quick. Clear about vehicle needs and cost up front. Clean and efficient atmosphere. Clear about vehicle needs and cost up front. Clean and efficient atmosphere. More

by danamarieknight

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

Jul 23, 2026 -

Executive Honda responded

It’s wonderful to hear our team provided a fast and friendly service experience. We’re glad the costs and vehicle needs were communicated clearly in a clean and efficient environment. Thank you for trusting us with your Honda.

July 10, 2026

Dealership Rating

Employee Rating

Henna took care of my problem seamlessly. Scheduling and completion of work was expedited. Thanks Scheduling and completion of work was expedited. Thanks More

by Us4becks

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Jul 10, 2026 -

Executive Honda responded

It’s great to hear that scheduling and service on your Honda CR-V were handled so smoothly and your issue was resolved seamlessly. Genna is glad to have played a part in the expedited process. Please let us know if there’s anything else we can assist with.

July 02, 2026

Dealership Rating

Employee Rating

Never had a problem with the service. .. can use more coupons That's all.. Thank you .. can use more coupons That's all.. Thank you More

by TINYETTAHUNTER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Jul 05, 2026 -

Executive Honda responded

Thank you for your very kind review. Genna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

June 29, 2026

Dealership Rating

Employee Rating

The service staff at executive honda are always top notch. Friendly professional courteous kind. A+ notch. Friendly professional courteous kind. A+ More

by tralavee27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Chapman, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

Jun 29, 2026 -

Executive Honda responded

It’s wonderful to receive your five-star rating. Our team is glad to have delivered friendly, professional, and courteous care for your Honda CR-V. We look forward to helping you in the future.

June 27, 2026

Dealership Rating

Employee Rating

Great and easy to work with. Been coming here for many years. Always good experience. Been coming here for many years. Always good experience. More

by RANDYPARISI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin

Jun 27, 2026 -

Executive Honda responded

It’s wonderful to hear our service team made working on your Honda Ridgeline simple again. We appreciate your loyalty over the years and look forward to continuing to support you. Thanks for sharing your experience.

June 26, 2026

Dealership Rating

Employee Rating

Polite, explained everything in detail. Respectful. Good listener. Knowledgeable. Informative, people person, spoke clearly & explained everything Respectful. Good listener. Knowledgeable. Informative, people person, spoke clearly & explained everything More

by VLORUSSO629

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Jun 26, 2026 -

Executive Honda responded

Thank you for sharing your experience with Genna during your Honda CR-V service. We’re glad the detailed explanations and respectful approach met your needs. We look forward to assisting with any future maintenance.

June 24, 2026

Dealership Rating

Employee Rating

They took care of the recall right away and in a quicker time than expected. Staff was courteous and professional time than expected. Staff was courteous and professional More

by ldwyer1978

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Jun 24, 2026 -

Executive Honda responded

We’re glad we could take care of your Honda recall promptly and finish even sooner than expected. Genna and the service team appreciate your kind words about their courtesy and professionalism. We look forward to assisting you again.

June 24, 2026

Dealership Rating

Employee Rating

Chris was great. My concern is that I'm not sure if the lazer pictures of the car is legit. My concern is that I'm not sure if the lazer pictures of the car is legit. More

by LjR602000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin

Jun 24, 2026 -

Executive Honda responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

June 23, 2026

Dealership Rating

Employee Rating

Everyone is attentive when dropping off your vehicle and they send texts and videos to show you the progress of the work being done. I trust the staff and won't take my car to be serviced anywhere else. they send texts and videos to show you the progress of the work being done. I trust the staff and won't take my car to be serviced anywhere else. More

by HIL.FRISCH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

Jun 23, 2026 -

Executive Honda responded

Thank you for trusting our team with your Honda CR-V service. We’re glad the texts and videos kept you informed, and we appreciate you choosing us for your maintenance needs.

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