Joe Berube | Page 35

Great Job!! Always a great experience when I get my vehicles maintained here thanks for doing the oil change and tire roataion for me see you again for the next o Always a great experience when I get my vehicles maintained here thanks for doing the oil change and tire roataion for me see you again for the next one! More

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Oil change and mechanical issues Miscommunication, part worked on is not I intended fixed and I had to pay I little understand car technically.i explained to my best but Miscommunication, part worked on is not I intended fixed and I had to pay I little understand car technically.i explained to my best but More

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20 plus years I have been going to Columbia Ford over 20 years. That's how much I like them!! They know me by name, they keep me updated on my car's progress and t I have been going to Columbia Ford over 20 years. That's how much I like them!! They know me by name, they keep me updated on my car's progress and they are all very friendly. More

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got the work done great spot to get some writing done while i wait or just relax and enjoy the ambiance. thank you for maintaining such a unique and quality dealership great spot to get some writing done while i wait or just relax and enjoy the ambiance. thank you for maintaining such a unique and quality dealership More

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good experience I left the car for a routine oil change, the vehicle was ready when promised! Everyone that greeted me at 5:30 pm when I left the car were super fri I left the car for a routine oil change, the vehicle was ready when promised! Everyone that greeted me at 5:30 pm when I left the car were super friendly and not rushed even though it was almost closing time More

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Courteous but disappointing Had my vehicle worked on in warranty. Picked up car after completed repairs and leather cream leather arm rest and driver seat are soiled with new oil Had my vehicle worked on in warranty. Picked up car after completed repairs and leather cream leather arm rest and driver seat are soiled with new oil and dirt stains. Called service department and they apologized and offered to detail the car. Brought the car back in and they were only able to get out the oil stain on the arm rest. Told me that the seat was normal wear and that it was the same as the passenger seats, which on examination have none of the “normal wear”. Was apologized to again and told it’s not grease stain so nothing they can do despite not being present when the vehicle was brought in for repairs. 3 months I’ve owned the vehicle so i’m Going to have to live with stained seats for the next 5-7 years of ownership. More

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Columbia Ford I loved this dealership, there was no nonsense and Andy was amazing, throughout the whole process from getting my old car serviced to buying my new ca I loved this dealership, there was no nonsense and Andy was amazing, throughout the whole process from getting my old car serviced to buying my new car. More

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My Dealer! I never feel like I'm being taken advantage of at Columbia Ford, they are honest and friendly people to work with. Always putting the customer first a I never feel like I'm being taken advantage of at Columbia Ford, they are honest and friendly people to work with. Always putting the customer first and getting the job done, right! Everyone treats you like family. More

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excellent customer service. Customer service manager, explained what was to be done to our escape, and about how long the service would take. Our escape was finished on time and Customer service manager, explained what was to be done to our escape, and about how long the service would take. Our escape was finished on time and the bill and the inspection points were explained to us. More

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Repair Work My car sounded like it was gonna fall apart but, i got the Service Team to schedule me & asked for Andrew he likes to work on my car he does a fabulou My car sounded like it was gonna fall apart but, i got the Service Team to schedule me & asked for Andrew he likes to work on my car he does a fabulous job diagnosing it's issues & he and svc. dept. take care of me & my SHO so good!!!! More

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