Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.7
417 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

4.7

417 Reviews

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417 Reviews of Mike Pahlas

June 06, 2026

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The service department is extremely helpful, as with all the service advisors. Very polite . And courteous More

by Scot.B.Cupp
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Recommend Dealer
Yes

June 01, 2026

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Always great to work with and efficient. I love the new service where they came to my home to do an oil change. Initially I just had a Ford Transit camper van, but when it came to buying a n More

by myersk19
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Recommend Dealer
Yes

June 01, 2026

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Fast service and very friendly, the dealership is very cool inside has a koi pond. Enjoyed watching the fish More

by Sarah
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Recommend Dealer
Yes

May 30, 2026

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Always consistently good services. Repairs done as described. Friendly and professional staff. Dealership is welcoming and comfortable atmosphere to wait if needed. More

by Trouttravelers
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Recommend Dealer
Yes

May 27, 2026

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JC was very easy to work with . Punctual , great follow up , innovative. He will do well in his journey . Jimmie in sales , the entire service team are exemplary More

by Sthaye002
Sales Price Transparency
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Recommend Dealer
Yes

May 18, 2026

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Switching to another one this one is very disappointing every visit is worse and worse More

by yvdoviaw
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Recommend Dealer
No

Other Employees Tagged: Joe Berube, Fernando Cruz

May 21, 2026

Columbia Ford Kia responded

Hello Yvdoviaw, We are very sorry to hear that you left feeling disappointed after your recent experiences with us. That is certainly not the level of service we strive to provide to our customers, especially those who have trusted us with multiple visits over time. Because this review is anonymous, we are unfortunately unable to look into the specifics of your situation or reach out directly to better understand what occurred. We would truly appreciate the opportunity to speak with you personally and see if there is a way to address your concerns and improve your experience moving forward. Please feel free to contact our management team at your convenience. Feedback like this is taken seriously, and we are always working to improve both our communication and customer experience. Eric Gates General Manager & Mike Pahlas Service Manager

May 06, 2026

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Nice friendly people their service was quick with a very comfortable waiting room will be scheduling my next service with them. More

by J.PRIORIII
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Recommend Dealer
Yes

May 01, 2026

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It was a great pleasure and easy to work with the staff. I even had breakfast with my wife after dropping off at the café on site. More

by gloricco25
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Recommend Dealer
Yes

April 25, 2026

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Always courteous and helpful. Sometimes long wants for appointments. Yada Yada Yada Yada Yada. Yada More

by JBANTTELL
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

April 24, 2026

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Bob was very respectful to me and also thank me for my service in the military. There should be more people like Bob behind the counter. Bob was very helpful! Thank you. More

by bl65falcon
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Recommend Dealer
Yes
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